Volunteer & Community Engagement Coordinator

Job Description

Job Description

Build Community. Create Meaningful Volunteer Experiences. Help Bring Hands-On Learning to Thousands of Students.

We’re looking for a Volunteer & Community Engagement Coordinator who is passionate about working with people and knows how to turn a volunteer opportunity into a meaningful and memorable experience. You’ll work with individual volunteers as well as community and corporate groups, helping coordinate everything from volunteer recruitment and event preparation to orientations, day-of facilitation, and follow-up.

Location: San Jose, California
Schedule: Regular on-site work required, including some weekends based on volunteer events and organizational needs

Why You’ll Love Working at RAFT

At RAFT, your work directly connects people, community, and purpose.

You’ll have the opportunity to:

• Create welcoming and engaging experiences for individual, community, and corporate volunteers.
• Build relationships with volunteers and community partners that strengthen RAFT’s impact.
• Lead volunteer groups and help people see the direct impact of their service.
• Help recruit and grow a community of volunteers who return because they feel connected to RAFT’s mission.
• Support hands-on STEAM learning experiences that reach thousands of students and educators.
• Collaborate with a creative, passionate, and mission-driven team.
  

RAFT also offers:

• Competitive salary
• Comprehensive health benefits
• 403(b) retirement plan with employer match
• Performance bonuses
• Three weeks of vacation
• One week of paid sick leave
• Paid holidays and holiday shutdown

What You’ll Do

Volunteer engagement is at the heart of this position.

You will:

• Serve as a primary point of contact for volunteers participating in onsite and offsite volunteer activities.
• Welcome and engage individual volunteers, community organizations, and corporate volunteer groups.
• Lead volunteer orientations and clearly communicate RAFT’s mission, the purpose of each project, and the impact volunteers are making.
• Facilitate volunteer activities and provide guidance, encouragement, and support throughout the experience.
• Help create an environment where volunteers feel welcomed, appreciated, organized, and connected to RAFT’s mission.
• Build relationships with volunteers that encourage continued involvement and long-term engagement.
• Gather feedback and identify opportunities to continuously improve the volunteer experience.
• Help recognize and celebrate volunteer contributions.

Recruit & Build Volunteer Partnerships

• Recruit volunteers through community outreach, nonprofit networks, schools, businesses, community organizations, and online platforms.
• Develop relationships with community and corporate partners interested in volunteer opportunities.
• Respond to volunteer inquiries and help connect individuals and groups with meaningful opportunities.
• Support volunteer communications before and after events to ensure volunteers feel informed, prepared, and appreciated.
• Partner with the Volunteer & Event Coordinator and other RAFT team members to plan volunteer activities, schedules, and communications.

Coordinate Volunteer Events & Activities

• Prepare volunteer projects, materials, and workstations before each event.
• Coordinate volunteer group logistics and ensure activities are appropriately organized for the size and needs of each group.
• Lead the setup and breakdown of volunteer events.
• Coordinate materials needed for volunteer kit-production activities.
• Work collaboratively across RAFT to ensure volunteer projects align with organizational and production needs.

Support the Operations Behind the Experience

• Support purchasing, inventory management, and production planning using NetSuite.
• Create and maintain Bills of Materials (BOMs) for RAFT’s STEAM learning kits.
• Prepare purchase orders and coordinate with suppliers.
• Maintain accurate inventory records and help investigate discrepancies.
• Complete kit builds and inventory transactions in NetSuite.
• Support retail operations, including Point of Sale transactions, as needed.

What We’re Looking For

• Two or more years of experience in volunteer coordination, volunteer management, community engagement, nonprofit programs, corporate volunteering, community events, education, or a related field.
• Experience welcoming, coordinating, facilitating, or leading groups of volunteers.
• A genuine enthusiasm for working with people and helping them feel connected to a mission.
• Strong relationship-building and interpersonal skills, with the ability to engage people from different backgrounds and organizations.
• Experience coordinating volunteer programs, community activities, service projects, or events.
• Strong facilitation and communication skills and confidence speaking with groups.
• Excellent organizational skills and the ability to coordinate multiple activities, schedules, and priorities.
• Strong written and verbal communication skills.
• Comfort learning technology and systems used to coordinate volunteers and operations.
• The ability to work both independently and collaboratively across teams.
• Availability to work some weekends based on scheduled volunteer activities.

We are especially interested in finding someone who understands how to engage people, build relationships, and create volunteer experiences that make people want to return. At RAFT, volunteers are an essential part of our mission. They give their time, energy, and talents to help us prepare hands-on STEAM learning materials that reach students and educators throughout the Bay Area.

If you’re ready to bring your passion for retail and customer service to RAFT, we want to hear from you! Visit us at to learn more about us. 

RAFT is an equal opportunity employer.