Client Retention & Escalation Lead
Wesley Group
Wesley Group is seeking a Client Retention & Escalation Manager in Franklin, Tennessee. This role is pivotal in helping clients during the timeshare exit process, ensuring exceptional customer experiences. The ideal candidate will exhibit strong leadership, analytical skills, and the ability to handle complex client situations. You'll enjoy comprehensive benefits, including medical insurance, generous PTO, and a supportive work environment focused on growth and innovation. #J-18808-Ljbffr Wesley Group
- ...Medium is seeking a Director of Client Success based in Franklin, Tennessee. This role... ...coordinating client success activities, leading business reviews, and collaborating with... ...teams to enhance client satisfaction and retention. Strong problem-solving and communication...Suggested
- ...seeking a Key Account Manager for their North American Trucking division. This hybrid role involves acting as a primary client contact, ensuring retention and satisfaction through excellent support. Ideal candidates will have at least 4 years of customer service...Suggested
$25.95 - $37.63 per hour
...Overview Regional Admissions Lead (100% Remote) Acadia Healthcare If you are... ...efficiency in all admissions functions. Client & Colleague Focused Provides an... ...Assistance Program (CEAP) CPR and de-escalation/restraint certification (provided upon hire...SuggestedHourly payRemote work- ...quality. Responds effectively to customer or client needs. Recognizes incipient problems and... ...and regulations are based. Appropriately escalates problems relating to rules and... ...support the team. * Team Interaction: Leads/supervises a unit within a department or...SuggestedTemporary workWork experience placement
- PathGroup is seeking a Client Billing Manager in Brentwood, Tennessee. This role is responsible for overseeing all aspects of client... ...account management. Duties include ensuring billing accuracy, leading a team of Client Billing Representatives, and driving collections...Suggested
- A leading engineering consulting firm in Franklin, Tennessee, is seeking an experienced Senior Project Manager in Construction Materials Testing. In this role, you are responsible for the success of various projects, managing budgets and mentoring junior staff. Candidates...
$20k - $30k
A leading consultancy firm located in Brentwood, Tennessee, is seeking someone to manage client relationships and ensure successful renewals. The ideal candidate will have experience working with executive leadership in a consultative manner and possess strong organizational...Work at officeWorldwide- ...imaging modalities as needed. Monitor patient condition and escalate to physicians when necessary. Protect patient privacy, dignity... ...adequate supply levels within the modality. Participate actively in lead and department meetings. Serve as a liaison between Imaging...Immediate startRelocation packageFlexible hoursShift workWeekend work
$15 - $18 per hour
...Commission available on top of base pay Client referral goal bonus Employee referral... ...track with increases and promotions: Lead Sales Associate Regional Manager... ...addressing any member concerns. Own member retention by following the daily operation guides,...Hourly payCasual workFlexible hoursWeekend work- ...Commission available on top of base pay Client referral goal bonus Employee referral cash... ...track with increases and promotions Lead Sales Associate Regional Manager Responsibilities... ...any member concerns. Own member retention by following the daily operation guides,...Casual workFlexible hours
- ...Job Summary The Remote Medication Use Lead supports operational coordination and daily workflow oversight for medication assistance... ...and reimbursement support activities. Serves as an escalation point for complex cases, operational issues, and compliance concerns...Local areaRemote work
$24 - $27 per hour
...drive sales and deliver an outstanding customer experience by leading, motivating, and developing your team of colleagues. You will collaborate... ...service feedback, handle customer issues professionally, and escalate when appropriate. • Coach, motivate, and support colleagues...Hourly payLocal areaImmediate start- ...exciting opportunity for a Security Practice Lead to join our Cybersecurity National... ...Responsibilities Include: Proactively engage with clients as a trusted advisor to understand... ..., deal registration, discounting and escalations. Conduct security trainings to build...For contractorsLocal area
- ...organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM... ...all payer classes. By partnering with clients to supercharge the reimbursement process... ...Managers and serves as the internal escalation point for claim processing resolution....Contract workRemote workFlexible hours
- ...Franklin, TN is seeking a Stewardship Manager to develop donor stewardship strategies enhancing donor retention and engagement. You’ll oversee donor communications, lead stewardship programs and ensure effective, donor-focused experiences. Responsibilities include...
$13 - $15 per hour
...property. Complete other duties as assigned. Customer Experience Lead, execute, and assist Lids selling strategy to achieve KPIs,... ...customer feedback and address issues in real time, including escalations and urgent requests to “make it right.” Encourage participation...Part timeCasual workSecond jobSeasonal workShift work- ...Franklin, TN is hiring a Preconstruction Manager to join their team. The role involves estimating costs for projects, leading communications with clients, and supporting operations through effective project management. Ideal candidates will have a Bachelor's degree and...Work at office
$19 - $25 per hour
...Lead Install Plumber Go to work this week. $1500 sign on bonus Join a team that appreciates you. Job Summary We are looking... .... Also water & drain re-pipes. Must be able to communicate with clients; part of this position involves training the next generation of...Hourly payRelocation packageMonday to FridayFlexible hours- ...Responsibilities Include: • Assisting vehicle owners with inquiries, concerns, and service needs • Managing customer and dealer escalations through resolution • Providing technical support and troubleshooting assistance • Supporting warranty, goodwill, recall, and...
$19 per hour
...accurately Experience Required: Previous experience in a lead or supervisory role is preferred Proven experience in a... ...consultants strive to make positive impacts in our employees' and clients' lives by being the answer to their workforce questions. With our...- A leading benefits consulting firm in Brentwood is seeking a Senior Client Manager to enhance client relationships and lead service delivery. You will manage complex client accounts, mentor team members, and ensure compliance with internal standards. Ideal candidates will...
- ...complaints, general inquiries, warranty policies, extended service contract policies, out-of-warranty goodwill requests, parts related escalations, while ensuring appropriate communication with dealer and customer through resolution. Provides technical support by handling...Full timeContract workRemote work
- ...Job Description: Logistics Specialist/Lead LOGISTICS B4-II Franklin, TN Multiple Opportunities Available We’re looking... ...within an established contract management plan. Help manage clients by carrying out standard activities and providing support to...Contract workFor subcontractor
- ...Job Description Job Summary The Collections Lead oversees and coordinates the daily operations of the collections team to ensure... ...collections staff, monitors performance metrics, and handles complex or escalated collection cases. The Collections Lead plays a critical role in...Work at office
- Manchester Tank & Equipment is seeking a Customer Service Manager to lead the Customer Service team in Franklin, TN. This role supports... ...include managing team onboarding, handling customer escalations, monitoring service metrics, and ensuring high-quality service...Remote work
$24 - $27 per hour
...drive sales and deliver an outstanding customer experience by leading, motivating, and developing your team of colleagues. You will collaborate... ...service feedback, handle customer issues professionally, and escalate when appropriate. Coach, motivate, and support colleagues...Hourly pay- ...logging into your account. JOB FUNCTION / SUMMARY: This position is primarily responsible for directly supervising Commercial Client Admins while providing complex administrative and operational support to Relationship Managers in the Wholesale Segment. This...Work at officeLocal area
- ...is looking for a Senior Trust Manager responsible for overseeing the administration of Trust Officers. You will ensure exceptional client service while managing a broad range of fiduciary responsibilities and client relationships. Ideal candidates should have at least...
- ...Electric is seeking a Payment Services Specialist to own the end-to-end customer experience for assigned clients. You'll act as the primary contact for inquiries and lead engagement through performance reviews. The successful candidate will have strong problem-solving...Work at office
$20 per hour
...job development Conduct one-on-one coaching sessions Resolve escalated customer issues while following carrier and program guidelines... ...retail or B2C sales success Experience training, coaching, or leading a small team Additional Requirements Ability to stand or walk...Hourly payWeekly payFull timeTemporary workFlexible hoursShift workAfternoon shift
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