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Client Retention & Escalation Lead

Wesley Group

Wesley Group is seeking a Client Retention & Escalation Manager in Franklin, Tennessee. This role is pivotal in helping clients during the timeshare exit process, ensuring exceptional customer experiences. The ideal candidate will exhibit strong leadership, analytical skills, and the ability to handle complex client situations. You'll enjoy comprehensive benefits, including medical insurance, generous PTO, and a supportive work environment focused on growth and innovation. #J-18808-Ljbffr Wesley Group

Vacancy posted 2 days ago
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