Retirement Client Advisor

The Retirement Client Advisor generates new business opportunities and manages a customer portfolio defined in the business plan. This involves being the primary contact for new or existing customers, presenting formal product proposals, and maintaining ongoing prospects for new business development. The role focuses on building customer relationships and gaining loyalty by listening and responding to customers’ needs. Responsibilities Delivers exceptional service in managing book of business and building client relationships Partners with internal Portfolio Management and Research to fully understand market narrative, manager selection and monitoring, strategy decisions, and effectively communicate recommendations Regularly meets with clients for on‑going plan/investment reviews Educates and communicates with clients about market conditions, plan/account investments, performance, strategy, changes in regulatory or tax environment, and other factors which may influence plan decisions Provides consultation to plan sponsors on the development of a participant education program to support the client’s objectives Facilitates or delivers participant education and advice Creates and maintains networking relationships to create a pipeline of business Achieves annual new business revenue goals for assigned accounts and/or territory Maintains client information in a CRM tool Understands the benefits of products and effectively differentiates UMB’s Retirement Services from the competition Provides interdisciplinary expertise to clients when needed while partnering with bank leadership and other departments Performs other duties as assigned Qualifications Bachelor’s Degree in Business Administration/Management, Finance or related field or equivalent work experience 5-7 years in the financial services industry with a minimum of 3 years specific experience in a sales role Broad knowledge of financial markets, asset allocation principles, and financial products Experience in investment manager selection and monitoring is a plus Prior experience with DC retirement plans and understanding of regulations related to ERISA, DOL, and IRS Solid understanding of plan design, compliance and testing, and industry standards Good written/verbal communication, organization and client service skills Ability to maintain professional working relationships with internal and external clients Ability to interpret documents and resolve technical problems Critical thinking and problem‑solving skills to identify and recommend appropriate follow‑up action Bonus Points Chartered Financial Analyst – CFA Certified Investment Management Analyst (CIMA) Qualified Plan Financial Consultant (QPFC) Certified Financial Planner – CFP Compensation US Employees in California, Washington DC, New Jersey, and New York: $120,750 - $189,000 US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $110,250 - $173,030 US Employees in all other states not listed above: $99,750 - $157,060 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job‑related factors. Benefits UMB offers competitive and varied benefits to eligible associates, such as paid time off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. EEO & Diversity Statement UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #J-18808-Ljbffr UMB Financial Corporation