Practice Administrator - Hospital Centric (ED, Trauma, Urgent Care, Hospitalists, etc.)

Practice Administrator - Hospital Centric

This position is responsible for patient satisfaction, operational and financial performance of all physicians and medical practices in the assigned geography, specialty or other defined region. Develops strong relationships through excellent communication with physicians to gain a deep understanding of individual practice needs. Ensures implementation of Network Operations Council (NOC) initiatives and directs operating policies and initiatives within the assigned region. Functions as a partner and advocate for each Practice Operations Council (POC) and creates growth plans, performance improvement work plans, budgets and tactics for assigned practices.

Directs the operations, financial performance, quality and service delivery of all practice sites within the assigned region. Leads practice planning, strategy, growth and outreach efforts in conjunction with each POC. Collaborates with Marketing to support designated practice activities. Partners with individual POCs to ensure the success of each physician in the assigned practices. Analyzes practice data, including patient satisfaction, quality, practice hours, scheduling, staffing, physician availability and reimbursement, to identify opportunities for improvement. Develops policies, procedures, job descriptions, performance criteria and initiatives for the medical group to support our goals, such as best in class patient centered care processes. Responsible for recruitment, onboarding and development of Practice Managers and accountable for their success. Responsible for recruitment, onboarding and development of Advanced Practice Practitioners (APPs). Reviews patient satisfaction, operational and financial performance at least monthly with each POC and practice manager. Partners with and/or leads each POC in annual budget development for assigned practices. Implements revenue cycle initiatives specific to assigned practices. Functions as an equal, highly accountable partner with Service Line Directors and other Practice Administrators. Maintains communication with leadership through consistent review of operational issues and performance targets, as well as other projects as defined by leadership.

Master's degree in health care administration, business or related area required. Five (5) years operational management/leadership experience in a physician practice or other ambulatory care area. Proven ability to formulate and carry out operational plans for a physician practice. Demonstrated ability to plan, implement and successfully complete initiatives that involve multiple practices and/or departments. Demonstrated knowledge of physician practice financial administration and revenue cycle management for medical offices. Knowledge of legal issues related to physician practices, including employment laws and fraud/abuse rules. Knowledge of project planning and ability to coordinate various projects and activities concurrently. Excellent written and oral communication skills. Excellent critical thinking, problem solving, interpersonal and customer service skills.

All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc