Training Specialist (IDD Community)

Job Description

Job Description

The Training Specialist will adhere to LNB's mission, core values/ethics, and philosophies. These include, but are not limited to, person centered planning, incorporating "Everyday Lives" philosophies and principles into services, maintaining an open-door policy, etc. The Training Specialist will engage in ethical and professional behavior as well as possess qualities such as honesty and integrity.

The Training Specialist is an integral member of LNB's leadership team. The Training Specialist is usually the first point of contact for newly hired employees and sets the tone of the agency.

Work Location: In-person at main office or an LNB site location

Essential Functions:

Conduct initial training for new employees

Assist new employees to register and/or create accounts necessary to access agency systems (ie Microsoft 365, Outlook email, OnTarget, KTBS, NQC cyber security training, etc.)

Review current agency policy and procedures with new employees

Following initial training, schedule shadowing training for new employees. Monitor employees' progress, addressing any concerns and obtaining feedback.

Consistently check-in with new employees once they are in the field for at least the first 9 months to a year

Continually assess the training process to gage effectiveness. This can be based on new employee performance, staff retention rate, employee feedback (surveys), etc.

Conduct remedial training, annual training, situational training (ie plan of correction to address an incident), introduce new training topics, etc.

If necessary, adapt the way training is presented to meet the learning needs of participants

Use various modes of presentation (instructor led, video followed by group discussion, group activity, etc.) to engage participants and keep training fresh and interesting

Ensure training content reflects both LNB and ODP's values/philosophies, state regulations, etc. Monitor for updates/revisions via ODP training, bulletins, etc.

Offer a variety of training, including 6400 regulations, healthy eating/lifestyles, cleaning, cooking, etc

Offer training on various days/times of the week to accommodate employees' schedules (including offering evening and weekend training times)

Obtain First Aid/CPR Instructor Certification

Obtain Medication Administration Trainer Certification

Serve on agency Admin Review Committee for certified investigations as needed

Serve as a member on the agency's safety committee.

Participate in agency functions including fundraising.

Attend all applicable meetings

Demonstrate excellent communication skills when interacting with staff through all channels of available communication

Participate in the management of the agency's social media accounts where applicable, adhering to agency guidelines on the social media accounts

Maintain confidentiality of both individuals in service and staff

Refrain from gossip/negativity and keep emotions in check when dealing with difficult situations

Maintain a flexible schedule to meet the needs of the position

Fill in direct care shift(s) in emergency(s)

Perform other duties as assigned

Required Skills/Abilities:

Excellent verbal and written communication skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Ability to multitask

Ability to effectively prioritize tasks to achieve completion

Ability to maintain a professional demeanor in all interactions

Ability to maintain professional boundaries to ensure an effective work environment

Ability to problem solve difficult situations associated with job duties

Ability to think quickly in a fast-paced or continually changing work environment

Ability to navigate standard workplace software such as Microsoft Office or related programs

Ability to work effectively with a team or independently

Education and experience:

Must be 18 years or older

High school diploma or GED

Valid PA driver's license

2 years driving experience

Must be able to pass a background check

Ability to read, understand, speak, and write English

Direct care experience with IDD is necessary

Participate and successfully complete required training (includes but not limited to CPR, First Aid, Med Administration, Safe Crisis Management)