FIXED ROUTE COACH OPERATOR (TRAINEE)

Fixed Route Coach Operator

SMART is actively looking for customer-focused drivers that LOVE to work with the public! We are looking to fill immediate openings. We have openings throughout our service area in Macomb, Oakland and Wayne counties.

$22.34/hour is paid during training; $25.87/hour after successful completion of training (8 weeks).

SMART Benefits: Include: Competitive benefits package, health care savings program (post-employment), defined benefit pension plan, employee transportation pass, paid vacation, holidays and personal leave days, tuition reimbursement and career opportunities.

General Summary Under general direction, operates motor coaches to transport passengers over specified routes in a safe, efficient and courteous manner. Responsible for collecting fares and completing necessary inspections and reports.

Duties and Responsibilities

• Operates motor coaches subject to departmental rules, regulations, schedules and local and state traffic regulations.
• Maintains professional image and performs duties in a courteous, friendly manner emphasizing positive customer relations.
• Inspects and tests vehicle equipment prior to each run to ensure vehicle safety.
• Reports equipment and maintenance problems or concerns to appropriate management personnel.
• Responsible for the safe loading, transport and unloading of passengers.
• Provides schedule, route, fare, directional and general information to customers.
• Responsible for collecting proper fares, inspecting passes, receiving and issuing transfers.
• Assists passengers, particularly elderly and handicapped persons, in boarding or exiting vehicle as necessary.
• Posts appropriate route and destination signs in vehicle.
• Removes ice, snow and slush from platforms.
• Maintains proper lighting, heating and ventilation on vehicle.
• Responsible for inspecting bulletin board daily for directives, policy and procedure announcements.
• Maintains trip sheets and other forms as required.
• Submits written reports on accidents and may be required to serve as witness regarding same.
• Maintains reasonable order aboard the coach.
• Performs related work as required.

Minimum Requirements

• Ability to work various shifts, weekends, holidays, split days off, especially during the first 2 years of employment.
• A real desire to drive and serve the public.
• Ability to obtain a Commercial Driver's License.
• Less than four points on driving record in last five years.
• No suspensions, revocations or restrictions within past 36 months (3 years).
• High school diploma or GED from an accredited school.
• A minimum of 5 years licensed driving experience.
• Ability to read, write, and comprehend written directives and service information.
• Ability to perform arithmetical calculations and maintain reports.
• Ability to work in a time-structured environment under minimal direct supervision.
• Strong interpersonal skills and desire to work with the public.
• Ability to exercise sound and quick judgment in solving problems.
• Ability to successfully complete employment history verification and criminal background check, medical examination including drug screening, and employment interview.