Business Banking Portfolio Manager

Hiring Range: $98,738 - 162,212The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.The VP, Business Banking Portfolio Manager III (“PM III”) reports to the Corporate Credit division and works with Business Bankers and Commercial Credit to maintain effective credit administration and risk management practices for the Business Banking portfolio. The position will be responsible for managing a portfolio of Business Banking loans, including both C&I and CRE loans, while also overseeing the management of Business Banking loans assigned to direct reports. The position will be involved in the monitoring and resolution of marginal Business Banking credits and will provide support to the Business Banking Portfolio Management Team Lead (“Team Lead”) on strategic directives. The PM III will also be expected to provide guidance and mentoring to junior PM’s serving as direct reports. Portfolio ManagementFile credit and financial documentation in nCino upon receiptMonitor and complete financial covenants, financial reporting requirements, renewals and annual reviews for assigned loansPull BIC and nCino reports for portfolio monitoring and surface important information. Reporting to include covenants, maturities, MAPs, ACH, etc. Monitor reports for Maturity Date, Commitment Review Date, Commitment Renewal Date.Manage and complete loan advances for approvalCommunicate with Relationship Managers and borrower in regards to financial covenants and financial performanceObtain customer information and statements to complete financial analysisPerform and oversee underwriting of transactions for assigned customers of teamAttend and fully participate at Credit Committee and Predeal CommitteeEnsure accurate completion of Terms & Conditions for loans within nCinoBecome an expert with industry terminologyUnderwriting and Due DiligenceObtain customer information and statements to complete financial analysisPerform and oversee underwriting of transactions for assigned customers of teamAttend and fully participate at Credit Committee and Predeal CommitteeEnsure accurate completion of Terms & Conditions for loans within nCinoBecome an expert with industry terminologyTraining and DevelopmentProvide guidance and support to direct reports. Will likely be asked to serve as a mentor to more junior staff. Initiate or expand development plans for direct reports, providing appropriate training and learning opportunities based on present and future job responsibilitiesGive direction to team and make recommendations to Team Lead for policy enhancements / exceptions Policy and ProceduresMaintain understanding of Bank’s Credit Policy & Business Banking proceduresMaintain familiarity and understanding of Business Banking RACsBecome proficient with the Bank’s 15-point Risk Rating System and risk rating scorecards, demonstrating an ability to complete individuallyMaintain awareness of locations for Bank policies and procedures on the intranetHelp peers establish action plans to resolve difficult creditsReview and approval of Renewals/ModificationsTrack dashboards and reporting to evaluate portfolio KPI’s and KRI’sOffer new commercial lending perspectives on special projects Participate in the preparation and presentation team training materialDevelop and maintain proficiency with nCino, OPTIMA, FIS, Collateral360 and CASH systemsAssist in clean up of data within systemsAssist Portfolio Manager Team LeadTechnologyDevelop and maintain proficiency with nCino, OPTIMA, FIS, Collateral360 and CASH systemsAssist in clean up of data within systemsEducation and ExperienceEducation: A Bachelor’s Degree in Finance, Accounting or Economics is preferred.Experience: 10+ years in commercial banking experience with evidence of prior involvement in the underwriting and management of commercial loans.Exposure to a broad range of commercial lending products and knowledge of commercial loan concepts and structure, specifically with C&I loans and CRE mortgages.Requires accounting, credit and regulatory knowledge. Advanced degree preferred but not required if there is material banking experience.Prior experience with SBA loans and/or managing workout credits is a plus.Skills/KnowledgeStrong credit risk analytics skills with a proven ability to interpret complex financial data and identify key risk factors.Strong project management skills and experience. Ability to effectively engage in verbal and written communication, including management presentations. Proficient technical skills including Microsoft office with emphasis on PowerPoint, Excel and Word.Advanced knowledge of nCino, OPTIMA, FIS, Collateral360 and CASH systems.Comprehensive understanding of all aspects of credit, applicable regulations and knowledge of the Bank’s Credit Policy.Demonstrated ability to work as part of a team.Ability to coach and mentor Relationship Managers and Portfolio Managers on credit concepts and market factors. At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU. Full timePosting Date: 2026-07-06