Medical Receptionist

Job Description

Job Description

Become part of a team connected to one of the region's most respected healthcare organizations. As a Clinton-based Medical Receptionist, you'll be the first point of contact for patients seeking care, helping create a welcoming, efficient, and compassionate experience while supporting a high-performing urgent care team.

• Supportive, team-oriented culture
• Career development and growth opportunities
• Flexible, human-centered scheduling
• Fast-paced environment where every day is different
• Proudly affiliated with Yale New Haven Health

• Community-Focused • Dedicated • Driven • Caring • Resilient
• The Clinton team is committed to providing an exceptional patient experience while maintaining strong connections to the community it serves. Team members work together to deliver efficient, compassionate care and support one another's success.

• "The best urgent care experience I've ever had. It was clean, I was seen and treated quickly, and the staff was kind and understanding."

• Welcome patients and visitors with professionalism and compassion
• Register patients and verify demographic, insurance, and workers' compensation information
• Collect co-pays, deductibles, and other patient payments
• Support patient flow and front-office operations in a fast-paced environment
• Maintain accurate patient records and documentation within the EMR system
• Help create a clean, organized, and welcoming reception area

• High School Diploma or GED preferred
• Previous medical reception, healthcare, or customer service experience preferred
• Familiarity with EMR/EHR systems preferred
• Knowledge of insurance verification and medical terminology preferred
• Strong communication, organization, and multitasking skills
• Commitment to professionalism, teamwork, and patient confidentiality

If you're passionate about customer service, enjoy helping others, and want to be part of a team making a difference in the communities it serves, we'd love to connect.

Apply today to learn more.

Compensation Range

• $20-26+ hourly (based on experience)

Yale New Haven Health Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply. At Yale New Haven Health Urgent Care, we’re committed to maintaining an inclusive and transparent environment where every voice is heard and acknowledged. The Yale New Haven Health Urgent Care team embraces our differences and knows that our diverse culture is a strength that drives our success.