Director, Chief of Staff (Marketing Technology)

Overview Director, Chief of Staff (Marketing Technology) The ideal candidate will have an exceptional track record of building strong business partnerships, demonstrated success in critical thinking and problem solving, experience with complex analysis, and the ability to balance critical priorities across a wide range of responsibilities. The Chief of Staff should have experience in developing executive‑ready presentations and telling a compelling story through data. We are a deeply engaged, ambitious organization on a mission to redefine how marketing drives value across Capital One. We execute initiatives and build the engine for enterprise‑wide marketing imperatives with recognition at the highest levels of the company. We are looking for a Chief of Staff who is ready to help us channel our big ideas into massive impact. Responsibilities In partnership with key stakeholders, lead the development and implementation of short and long term strategic programs for the organization Deeply understand prioritization and delivery roadmap, helping to identify cross‑tower dependencies to proactively manage impediments Work to influence matrixed stakeholder teams to move the organization forward in a well‑integrated manner Lead the effort to drive organizational processes that enable success Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives As new projects arise, work with leadership to determine feasibility, project and implementation plan Champion unpopular ideas, even with more senior leaders Able to get up to speed quickly on key topics and navigate the organization Drive organizational change and operational excellence Serve as a trusted advisor with stakeholders and leaders across the enterprise Regularly use strong business judgment, influencing skills, leadership and integrity Inspire an organization of open‑exchange and collaboration Leverage strong facilitation, negotiation and mediation skills Employ both meticulous organizational skills and follow‑through Work with little direction on complicated, sensitive assignments Basic Qualifications Bachelor’s degree At least 7 years of experience in Project Management, Process Management, or Program Management At least 5 years of people management experience Preferred Qualifications 5+ years of experience in strategy development 5+ years of experience in budgeting and labor strategy 6+ years of experience driving organizational change and operational excellence 3+ years of experience partnering with engineering and product teams Salary McLean, VA: $230,400 - $263,000 for Director, Chief of Staff New York, NY: $251,400 - $286,900 for Director, Chief of Staff Richmond, VA: $209,500 - $239,100 for Director, Chief of Staff Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Compensation and Benefits This role is eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws and regulations. #J-18808-Ljbffr Capital One National Association