Business Center Claims Manager

Commercial Claims Litigation Specialist

Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative, and great written and verbal communication skills? Do you have a strong customer service mindset and past commercial claims or casualty claims experience? If so, this Commercial Claims Litigation Specialist opportunity could be a great fit for you!

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do

As a Commercial Claims Litigation Specialist, you will investigate, evaluate, negotiate and settle commercial auto, casualty and property claims. You must investigate the facts of the loss, interpret the policy, and determine whether the loss is covered and if our client member is liable. You will coordinate field investigations, alternative dispute resolutions, and litigation supervision. As a Commercial Claims Litigation Specialist, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others.

What It Takes to Join Our Team

• College degree or equivalent plus six years relevant experience required.
• Insurance, and/or commercial casualty claims experience is preferred.
• Must be able to interpret policy coverages, investigate and evaluate claims, determine liability, analyze physical damage losses, settle bodily injury claims and analyze property losses up to level of authority.
• Must have the ability to exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims.
• High attention to detail and strong organizational skills.
• Must be PC literate and able to effectively use our systems. Familiarity with Outlook, Microsoft Word and Excel is preferred.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• A valid driver's license and satisfactory Motor Vehicle Records are required.
• Some travel with overnight stays is required.
• Progress towards industry education is expected (Associate in Claims (AIC) designation within 2 years, completion of 5 parts CPCU including CPCU 1 and 5 within 5 years).

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, casual Fridays and teams who know how to have fun. Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Farm Bureau Financial Services