Group Sales Manager

Camelback Resorts Tannersville, PA 18372, USA Description Job Title: Sales Manager Reports to: Director of Sales The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/ territory to positively impact the hotel. Key Responsibilities Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team. Drive sales and revenue growth by developing and executing effective sales strategies. Identify and pursue new business opportunities to expand the resort's customer base. Build and maintain strong relationships with clients, providing exceptional customer service and ensuring guest satisfaction. Collaborate with cross-functional teams, including marketing and operations, to align strategies and maximize sales opportunities. Monitor market trends and competitor activities to stay ahead of the curve and capitalize on emerging opportunities. Prepare and present sales reports and forecasts to senior management, highlighting performance and recommending strategies for improvement. Assist in implementing special promotions relating to direct sales segments (e.g., parties, sales blitzes, etc.). Champion Camelback’s service culture by modeling and reinforcing the 4 Keys: Warmth, Personalization, Awareness, and Proactivity in all team interactions and guest engagements. Qualifications and Requirements High school diploma or equivalent required. Bachelor's degree in Business Administration, Marketing, or a related field (preferred). 4 years of progressive hotel sales experience without a college degree; or 2 years of progressive hotel sales experience with bachelor’s degree in hospitality or related field. Work may include weekends, early mornings, late evenings, and holidays. During peak seasons, the schedule may require a work week of over 40 hours, including nights. Proven track record of success with hospitality/resort/hotel related sales. Strong leadership skills with the ability to motivate and develop a high‑performing sales team. Excellent communication and interpersonal skills to build and maintain relationships with clients and stakeholders. Results‑oriented mindset with a drive for achieving and exceeding sales targets. Strong analytical and problem‑solving abilities to identify opportunities and recommend effective solutions. Knowledge of the hospitality industry and market trends. Proficiency in sales management software and CRM systems. Ability to work in a fun, fast‑paced environment. Ensure the safety and well-being of our guests. Must be able to speak and read the English language; additional languages a plus. Benefits Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks. Paid Training to gain skills, knowledge, and experience for professional development. Not to be missed employee events throughout the season. Referral Bonuses – invite your friends to work with you! Competitive wages and advancement opportunities. Interact with people from all over the world! Next day pay, through PayActiv. Tuition Reimbursement*. Vacation and PTO*. Disclaimer This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications. Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Camelback Resort