Billing Coordinator

Job Description

Job Description

About Company:

North Florida Pediatrics (NFP) is a trusted and leading provider of comprehensive pediatric care, proudly serving families throughout North Florida. Founded with a mission to deliver high-quality, compassionate, and accessible healthcare, NFP is committed to nurturing the physical, emotional, and developmental well-being of every child we serve.

With multiple clinic locations, a team of dedicated pediatric professionals, and a strong focus on preventive care, NFP offers a wide range of services including well-child visits, immunizations, chronic disease management, and behavioral health support. We believe in building long-lasting relationships with our patients and their families, creating a welcoming environment where children can thrive.

At NFP, we also invest in innovation, continuous improvement, and community partnerships to ensure that every child receives the best possible care—today and into the future.

Our Mission:
To provide exceptional, compassionate care to children and families across North Florida, helping every child grow up healthy and strong.

About the Role:

The Billing Coordinator plays a critical role in managing and overseeing the entire billing process within a healthcare setting, ensuring accuracy and timeliness in patient account management. This position is responsible for coordinating electronic and hospital billing activities, working closely with insurance providers, patients, and internal departments to resolve billing discrepancies and facilitate payments. The Billing Coordinator ensures compliance with medical insurance policies and regulations while maintaining detailed records of patient accounts and remittances. By leveraging expertise in billing software such as JD Edwards, the coordinator streamlines billing workflows and supports financial reporting. Ultimately, this role contributes to the financial health of the organization by optimizing revenue cycle management and enhancing patient satisfaction through clear and accurate billing communication.

Minimum Qualifications:

• High school diploma or equivalent; associate degree or higher in healthcare administration or related field preferred.
• Minimum of 2 years experience in medical billing or patient accounting within a hospital or healthcare environment.
• Proficiency with electronic billing systems and patient accounting software, including experience with JD Edwards.
• Strong understanding of medical insurance processes, patient billing, and remittance procedures.
• Excellent communication and organizational skills with attention to detail.

Preferred Qualifications:

• Certification in medical billing or coding (e.g., Certified Professional Biller or Certified Coding Specialist).
• Experience working with private pay accounts and complex insurance claim resolutions.
• Familiarity with healthcare compliance regulations such as HIPAA and billing best practices.
• Advanced skills in data analysis and reporting related to billing and revenue cycle management.
• Prior experience in a multi-departmental healthcare setting coordinating billing across various specialties.
• Locations either at the Lake City head office or at the Jacksonville locations.

Responsibilities:

• Manage and process electronic billing and hospital billing transactions accurately and efficiently.
• Coordinate patient accounting activities, including verifying insurance coverage and processing private pay accounts.
• Review and reconcile patient billing statements, ensuring all charges are correctly applied and payments are posted.
• Communicate with insurance companies and patients to resolve billing inquiries, denials, and remittance issues.
• Maintain detailed records of billing activities and generate reports to support financial audits and management decisions.

Skills:

The required skills such as electronic billing, hospital billing, and patient accounting are utilized daily to ensure that all billing transactions are processed accurately and efficiently, minimizing errors and delays. Knowledge of medical insurance and patient billing enables the coordinator to verify coverage, handle claims, and communicate effectively with insurance providers and patients to resolve issues. Proficiency with JD Edwards software supports the management of patient accounts and streamlines billing workflows, improving overall operational efficiency. Skills in remittance processing are essential for reconciling payments and maintaining accurate financial records. Preferred skills like certification and advanced data analysis enhance the ability to manage complex billing scenarios and contribute to continuous process improvements.