Transportation and Support Specialist

Job Description

Job Description

Department:

RTC

Reports To:

Residential Director/Assistant Director

Location:

Bronx/Mount Vernon/Yonkers

Hourly Rate:

$24.038

Employment Type:

Full Time

Start Date:

Immediate 

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

The Safety & Fleet Support Specialist is responsible for coordinating transportation, supporting transportation operations, and maintaining safety compliance across the RTC’s scattered-site model. This is a non-supervisory, hands-on role where direct transportation of youth is a primary 

responsibility. 

Key Responsibilities

Transportation Coordination & Direct Support

• Coordinate and oversee transportation needs across all RTC sites (school, court, medical, family visits, community activities). 
• Provide direct transportation for youth as needed and step in to drive to ensure coverage. 
• Coordinate transportation schedules in collaboration with program staff and adjust based on program needs. 

Safety, Compliance & Incident Response

• Ensure safe transport practices and compliance with all agency and regulatory requirements. 
• Respond to transportation-related incidents and complete required documentation. 
• Monitor Samsara/fleet systems to support safe driving practices, review incidents, and track trends.

Vehicle & Fleet Management

• Oversee agency vehicles across sites to ensure they are safe, clean, and operational. 
• Coordinate vehicle maintenance, inspections, repairs, and required documentation (registrations, insurance, etc.). 

Cross-Site Operational Support & Communication

• Provide support across multiple RTC locations to ensure continuity of transportation and operations, including coverage during high-need or emergency situations. 
• Maintain consistent communication with residential, clinical, education, and leadership teams and provide timely updates on transportation operations, delays, and fleet status.

Other related duties as assigned by supervisor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

• High School Diploma/GED required. 
• A safe driving record as determined by the NYS Department of Motor Vehicles required. 
• Experience working with children or adolescents with emotional, behavioral, or developmental disabilities in a residential, educational, or therapeutic setting. 
• Strong understanding of state and federal regulations governing residential treatment programs and special education services. 
• Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with students, families, school personnel, and external agencies. 
• Ability to manage complex cases, implement treatment plans, and provide crisis intervention when necessary. 
• Commitment to fostering a positive, inclusive, and therapeutic environment for all students. 

Supervisory Responsibilities

• No

Work Environment

• Field 

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. The work hours are 9:00 am - 5:00 pm, 9:30 am – 5:30 pm and 10:00 am – 6:00 pm

Benefits & Compensation

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match 
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

Equal Employment Opportunity

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.