Customer Service Travel Agent

Hello Sunshine Travels

About the job Customer Service Travel Agent

We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients-helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You'll Do:

Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
Provide clear, friendly communication via phone, email, and social platforms
Research destinations, pricing, promotions, and travel requirements
Manage bookings, changes, cancellations, and travel documentation
Resolve client concerns with professionalism and care
Build long-term relationships that turn travelers into repeat clients

What We're Looking For:

Strong customer service and communication skills
Organized, self-motivated, and comfortable working independently
Passion for travel and helping others
Ability to multitask and pay attention to details
Sales or hospitality experience is a plus (but not required)
Willingness to learn and stay updated on travel trends

Why Join Us:

Flexible, remote opportunity
Ongoing training and mentorship
Growth potential within the travel industry
A supportive, positive team culture
The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure-this role is for you.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Customer Service Travel Agent in Boston, MA vacancy

Remote Travel Customer Representative
...About the job Remote Travel Customer Representative We are seeking a Remote Travel Customer Representative to support travelers before, during... ...Strong written and verbal communication skills Customer service experience (travel, hospitality, call center, or support roles...
Suggested
Remote work
Work from home
Almaaventurera
Quincy, MA
1 day ago
Remote Travel Customer Service Representative
...About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client‑facing role, you will serve as a trusted point of contact—from initial booking through...
Suggested
Remote work
Flexible hours
Rudybtravel
Cambridge, MA
3 days ago
Travel customer representative
...About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout... ...every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to...
Suggested
Immediate start
Remote work
Flexible hours
Kopp Travels
Boston, MA
4 days ago
Travel Service Agent, remote
...About the Role Rudyb Travel is seeking a Luxury Travel Specialist to deliver elevated, white-glove service to our discerning clientele. In this remote, client-facing role,... ...Coordinate bespoke luxury travel arrangements and customized itineraries Manage booking details with...
Suggested
Remote work
Flexible hours
Rudybtravel
Boston, MA
6 days ago
Remote Customer Service Travel Representative
...As a Remote Travel Specialist, you will be an essential part of our team, guiding clients... ...on delivering personalized, high-quality service to travelers across the country. Key Responsibilities... ...both written and verbal. A background in customer service, ideally within travel, tourism,...
Suggested
Remote work
Epicescapesadventure
Boston, MA
4 days ago
Travel Customer Representative
Travel Customer Representative Position: Travel Customer Representative Company Overview True Adventure Travel is a leading travel company... ...clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting...
Remote work
Flexible hours
Next Stops travel
Boston, MA
1 day ago
Remote Travel Agent/Advisor
...About the job Remote Travel Agent/Advisor Join Our Remote Team! Transform your passion for... ...professional website to showcase your services. Flexible Schedule: Tailor your hours to... ...marketing strategies. Provide exceptional customer service to foster strong client...
Full time
Part time
Remote work
Flexible hours
Adventures Await
Boston, MA
3 days ago
Marina Office Administrator
...and shipyard office. This role is responsible for maintaining professional front office operations while delivering excellent customer service to marina tenants, vessel owners, and visitors. The ideal candidate thrives in a fast-paced environment, takes initiative,...
Work at office
Ocean Havens
East Boston, MA
5 days ago
Office Assistant/ Receptionist
Receptionist Position Excellent opportunity for a receptionist to work in an academic environment for the summer. Gain exposure to development activities and office protocol. Duties include: Answer and direct all incoming phone calls from internal and external...
Summer work
Work at office
Back Bay Staffing Group
Boston, MA
1 day ago
HB Travels: Travel Reservation Agent (Remote)
...About the Role We are seeking a detail-oriented and customer-focused Travel Reservation Agent to join our growing remote travel team. In this role,... ...experiences while providing exceptional customer service from inquiry through completion of travel. This position...
Full time
Part time
Immediate start
Remote work
Work from home
Flexible hours
Beyond Hosting
Boston, MA
1 day ago
(Entry level sales) Delivery Coordinator
Job Description Job Description Hello, and thank you for looking at this opportunity. Boston VW is looking to hire a full time delivery coordinator to join the sales team. This is a huge foot in the door for someone who is looking to start a successful career...
Full time
Boston Volkswagen
Watertown, MA
7 days ago
Sales Coordinator
$28.74 per hour
...’s review and approval Work with luxury program travel agents to detail bookings and set up customized experiences for each guest and travel agent Create... ...of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of...
Hourly pay
Contract work
Work experience placement
Work at office
Worldwide
Monday to Friday
Flexible hours
RAFFLES
Boston, MA
10 days ago
Sale Coordinator
...departments, regional offices, Operations & Photography to ensure efficient and compliant stock transfer. You will work with Client Services and Operations to support clients with after sale enquiries, including the resolution of payments and arranging shipping quotes...
Temporary work
Summer holiday
Flexible hours
Bonhams
Boston, MA
3 days ago
Customer Service Agent (Boston Logan International Airport)
$22.5 per hour
...Description Job Description Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and... ...familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts...
Hourly pay
Work at office
Worldwide
Flexible hours
Day shift
Afternoon shift
SIXT USA
East Boston, MA
10 days ago
Rights, Permits & Work Order Clerk
$47.52 per hour
...and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Build trusting relationships Worker Type: Regular Number of Openings: 1 Emergency...
For contractors
H1b
Eversource
Dorchester, MA
1 day ago
Sales Coordinator
$27 - $28 per hour
...design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work... ...sales team in achieving revenue goals and providing exceptional customer service to clients. Specific requirements include the ability to...
Work at office
HYATT Hotels
Cambridge, MA
1 day ago
Sales Coordinator
$20 - $22 per hour
...space. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done,...
Full time
Temporary work
Work at office
Flexible hours
Shift work
Spire Hospitality
Dedham, MA
2 days ago
Sales Coordinator
$33.18 per hour
...career journey with a brand that defines luxury and personalized service in one of America's most vibrant cities. The AAA Four Diamond-... .... Coordinate client site inspections, preplanning visits, customer events. Assist managers with RFP responses, and meeting...
Hourly pay
Work at office
Flexible hours
Omni Hotels
Boston, MA
4 days ago
Order Processor- Overnight
...Order Processor The Overnight Order Processor supports our Food Service divisionformally known as HRI (Hotel, Restaurant, and... ...requires a team member with strong organizational skills to service customer orders overnight. This role is responsible for accurately processing...
Night shift
North Coast Seafoods
Boston, MA
2 days ago
Customer Service Agent
...Job Description Job Description SUMMARY: This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required. PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape...
Work experience placement
Remote work
Night shift
Weekend work
Hyannis Air Service Inc
East Boston, MA
a month ago
Box Office Ticket Agent - Citizens House of Blues Boston
$16 - $20 per hour
...then please read on! Role Responsibilities Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call Window...
Hourly pay
Work at office
Local area
Live Nation Entertainment
Boston, MA
5 days ago
Sales Coordinator
VDA is a leading Experiential Event Design Agency specializing in 3D marketing and design for virtual and physical solutions that bring brands to life. We work across Corporate Meetings, Tradeshows, Themed Events, Exhibits, Retail Environments, and Corporate Facilities...
Work at office
VDA
Somerville, MA
2 days ago
Sales Coordinator
$50k - $65k
...The Sales Coordinator is responsible for supporting sales initiatives and providing high levels of service to sales and customers. This is done primarily through converting quotes to orders, tracking orders and following up on order-related issues, including status...
Red Thread
Boston, MA
5 days ago
Sales Coordinator
...telephones, and printing reports. Other responsibilities include: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary...
Work at office
Worldwide
Shift work
Fairmont
Boston, MA
2 days ago
Regional Sales Coordinator
$57k - $75k
...Asset Measure Program training to Sales Agents and management to drive consistency and continuous... ...utilization metrics Works with key customer personnel to collect and process Purchase... ...will work from US based home office with travel as needed or required. Physical...
Full time
Work from home
Home office
Flexible hours
Night shift
Zimmer Biomet
Boston, MA
3 days ago
Receptionist/Front Desk
...giving clear, easy to understand directions, calling interpreter as needed. • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. • Understands and appropriately utilizes...
Temporary work
Work experience placement
Work at office
Local area
Work from home
Monday to Friday
Flexible hours
Shift work
Cambridge Health Alliance
Cambridge, MA
2 hours ago
Customer Service Agent - BOS Airport
...information on flight schedules, gate assignments, and airport services; Handle passenger check-in and baggage processing efficiently and... ...kiosks and online check-in procedures; Effectively resolve customer issues and complaints in a professional and timely manner...
PrimeFlight Aviation Services
Boston, MA
1 day ago
Customer Service Agent - BOS Airport
$22.75 per hour
...Customer Service Agent - Bos Airport Job Category: Airport Operations Full-Time On-site Rate: $22.75 USD per hour Description... ...procedures Handle the boarding process, including verifying travel documents and issuing boarding passes Coordinate with ground...
Hourly pay
Full time
Local area
Flexible hours
Night shift
PrimeFlight Aviation Services
East Boston, MA
4 days ago
Remote Travel Client Services Specialist
...A travel business is expanding and seeking a full-time remote Client Services Associate. In this role, you'll provide exceptional service by handling customer inquiries, assisting with bookings, and working with the finance team. Ideal candidates should possess strong...
Full time
Remote work
Hellosunshinetravels
Winthrop, MA
6 days ago
Remote Travel Sales & Client Support Specialist
...A travel agency is seeking a Sales & Client Support Specialist to assist clients with planning... ...travel while providing exceptional service. The role requires strong communication and... ...in flexible environments and have a customer-focused mindset. Candidates must be 18+ and...
Remote work
Flexible hours
Traveling with Tasha
Boston, MA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Travel Agent. Be the first to apply!