Box Office Ticket Agent - Citizens House of Blues Boston

Job Title

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Role Responsibilities

• Cash Handling; Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phones
• Answer phone with prompt and courteous attitude
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Have a positive attitude
• Keep a clean, well-groomed appearance

Qualifications Required

• Working Knowledge of Phone Handling, Cashiering, Customer Service
• Entry level knowledge of basic computer operation and Point of Sales systems
• Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
• Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
• High School Diploma

Qualifications Preferred

• Previous Ticketing experience
• Working knowledge of Windows based PC programs

Physical Demands/Working Environment

• Working environment is fast-paced
• Position requires repetitive use of arms for answering busy phones and typing

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is:

$16.0 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.