Shift Leader

Job Description

Job Description

About the Role:

We are seeking a highly motivated Shift Lead. If you have a passion for serving others, then join the Tailwind team! As a Shift Leader, you will be responsible for ensuring the smooth operation of our fast-paced restaurant during your shift. You will expected to provide excellent customer service and maintain high standards of food quality and safety while leading your shift by example. You will be a key player in ensuring that our customers have a positive experience and that our restaurant runs efficiently.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities include but are not limited to:

• Leads the restaurant during a shift
• Understand completely; all policies, procedures, standards, specifications, guidelines, and training programs set forth by Tailwind
• Work as a member of the team to ensure success in all areas of the restaurant
• Fill in where needed to ensure that service standards and efficient operations are met
• Organize tickets as they come into the kitchen, communicate with Cooks and Servers, and organize food as it is completed before it is delivered to customers
• Maintain a hygienic and safe work environment at all times
• Report to work punctually and assist in the event of an emergency outlined within restaurant standards and all Tailwind policies
• Ensure that equipment is maintained as outlined in the restaurant safety and preventive maintenance program
• Treating both hourly employees and members of the Management team with professionalism and respect

Qualifications/ Skills:

• Capable of working in a standing position for long periods of time
• Capable of reaching, bending, and frequently lifting up to 50 pounds
• Ability to work efficiently in a fast-paced setting
• Strong teamwork and communication skills

Requirements:

• Must be able to pass a background check to receive an airport badge
• Must have reliable transportation and the ability to be punctual

Benefits:

• 401K
• Paid training
• Employee discount
• Employee referral program
• Health, Dental and Vision insurance offered to Full-time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.