Accounting Manager

Reports to: Director, Account Administration Role Type: Full Time About Us: P3Works is the premier solution provider for the formation and administration of special financing districts in Texas. We partner with cities, counties, developers, and district leadership to establish financing solutions that support sustainable growth and critical infrastructure development. Role Profile: This is a full-time, on-site role as a Manager, Account Administration, in our Austin, TX location. The Manager, Account Administration, serves as the operational leader and process owner for all account administration services within their assigned counties. This role is responsible for ensuring the successful delivery of client services, maintaining high-quality standards, driving process improvements, and leading a team of Accounting Analysts. The Manager serves as the primary county lead and trusted advisor for clients, local officials, residents, and industry partners. They are accountable for team performance, client satisfaction, operational excellence, and the achievement of utilization and realization goals. The ideal candidate combines strong leadership, project management, client relationship management, and process improvement capabilities. They are proactive, highly organized, data-driven, and passionate about developing others while delivering outstanding client outcomes. Client Service Delivery and County Ownership Take full ownership of all account administration services and deliverables within assigned counties. Ensure all reports, updates, transfers, disclosures, and client deliverables are completed accurately, on time, and in accordance with firm standards. Serve as the county lead and primary relationship manager for clients and stakeholders within assigned jurisdictions. Monitor deliverable status, project timelines, and team performance to ensure exceptional client service. Proactively identify risks, issues, and client concerns and address them before they impact service delivery. Client Relationship Management and Stakeholder Engagement Build and maintain strong relationships with local officials, district leadership, residents, developers, consultants, and other stakeholders. Serve as a trusted advisor and primary escalation point for client concerns and complex issues. Conduct regular client meetings and county visits to strengthen relationships and better understand client needs. Represent P3Works professionally in meetings, presentations, and client discussions. Team Leadership and Development Lead, coach, and develop a small team of Accounting Analysts. Provide day-to-day leadership, guidance, support, and accountability. Balance team workloads and allocate resources effectively to meet client commitments and operational goals. Collaborate closely with other Account Administration Managers to ensure consistency across counties, share best practices, balance team resources, support cross-county initiatives, and drive operational excellence throughout the organization. Conduct performance management activities, including goal setting, coaching conversations, performance reviews, and development planning. Support employee growth through mentoring, training, and career development opportunities. Foster a high-performance culture built on accountability, collaboration, continuous improvement, and client service excellence. Process Improvement and Operational Excellence Lead process improvement initiatives across the Account Administration function. Apply Lean Six Sigma and DMAIC principles to identify inefficiencies, improve quality, and increase operational effectiveness. Develop, implement, and maintain standardized workflows, templates, checklists, and best practices. Create and publish training materials and process documentation to support consistency and scalability. Leverage technology, automation, AI tools, and reporting solutions to improve workflow efficiency and team productivity. Drive a culture of continuous improvement throughout the department. Performance Metrics and Reporting Own team performance metrics and operational reporting. Maintain dashboards and reports that provide real-time visibility into team performance, throughput, timeliness, quality, utilization, and backlog management. Monitor key performance indicators and communicate results to leadership. Ensure work remains measurable, transparent, and aligned with company objectives. Use data and performance trends to identify opportunities for improvement and resource optimization. Utilization and Financial Performance Meet or exceed personal utilization and realization goals. Monitor team utilization and realization performance on an ongoing basis. Review billable time, project allocation, and workload management to ensure optimal team performance. Take corrective action when performance metrics fall below expectations. Support the financial success of the department through efficient resource management and operational excellence. Team and Culture Contributions Demonstrate P3Works' core values in daily interactions. Promote a positive, collaborative, and solutions-oriented work environment. Participate actively in leadership meetings, strategic initiatives, and professional development opportunities. Support cross-functional collaboration and organizational growth initiatives. Promote a "One P3Works" mindset by actively supporting peers, sharing knowledge, and collaborating across counties and departments to achieve organizational goals. Serve as a role model for professionalism, accountability, client service, and continuous improvement. Qualifications Required Bachelor's degree in Accounting, Finance, Business Administration, or a related field. 8+ years of professional experience leading complex client service delivery, accounting, finance, public finance, district administration, or related operational functions. Previous people leadership experience with direct responsibility for team performance and development. Strong project management and operational leadership experience. Advanced Microsoft Excel skills, including data analysis, reporting, dashboard creation, and financial modeling. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook). Experience utilizing technology and AI tools to improve workflows and operational efficiency. Strong written and verbal communication skills. Excellent client relationship management and stakeholder engagement skills. Exceptional organizational, analytical, and problem-solving abilities. Demonstrated ability to manage multiple priorities, clients, and deadlines simultaneously. Strong leadership presence and ability to influence outcomes across teams and stakeholders. Preferred Master's degree in Accounting, Finance, Business Administration, or a related field. CPA, CIA, Lean Six Sigma Green Belt, Black Belt, or similar professional certification. Experience with municipal finance, public finance, special financing districts, or government-related services. Experience developing performance dashboards and operational reporting frameworks. Experience leading process improvement initiatives and organizational change efforts. Experience creating training programs, process documentation, and standardized operating procedures. Knowledge of workflow management systems, reporting platforms, and automation tools. Key Success Factors Successful candidates will demonstrate: Strong leadership and team development capabilities. Ability to build trusted relationships with clients and stakeholders. Exceptional project management and organizational skills. A commitment to operational excellence and continuous improvement. Strong analytical and data-driven decision-making abilities. Confidence serving as a subject matter expert and trusted advisor. A proactive, accountable, and solutions-oriented mindset. Ability to balance strategic leadership responsibilities with hands‑on execution. A passion for developing others and building high-performing teams. Key Performance Indicators (KPIs) Timely completion of all assigned deliverables. Client satisfaction and stakeholder responsiveness. County-wide ownership and service consistency across assigned jurisdictions. Accuracy and quality of account administration work products. Achievement of utilization and realization targets. Performance and development of assigned team members. Effectiveness of process improvement initiatives and DMAIC projects. Quality and visibility of operational dashboards and reporting. Compliance with time entry and performance reporting expectations. Positive contribution to team culture, collaboration, and organizational success. Travel Requirements Regular travel is expected to support client relationships, stakeholder engagement, and business development activities. Travel is estimated at approximately 20% but may vary based on client and business needs. Why Join P3Works? Work on projects that directly impact communities throughout Texas. Serve as a trusted advisor to cities, counties, developers, and district leadership. Lead and develop a growing team of talented professionals. Drive meaningful operational improvements and organizational growth. Gain exposure to public finance, district administration, and municipal operations. Collaborate with experienced industry leaders in a rapidly growing organization. Competitive compensation and benefits package. Opportunities for leadership growth and long-term career advancement. P3Works is an equal opportunity employer and values diversity in our workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. #J-18808-Ljbffr P3Works, LLC