Customer Growth Account Executive, Commercial

Job Description

Job Description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Location: Boston or Denver (Hybrid – 3 days/week in office required)

At Klaviyo, we empower creators to own their growth. Our platform is purpose-built for ecommerce, going far beyond email and SMS automation to deliver a powerful customer engagement engine. As an Account Executive on our NewCo ENTR (Entrepreneur) team, you'll help fast-growing online stores unlock their potential—enabling them to scale faster, connect deeper with their customers, and own more of their revenue destiny.

This is more than a sales role. It's a chance to directly impact the success of the businesses we serve while advancing your own career at one of the fastest-growing SaaS companies in ecommerce tech.

• Own the full sales cycle—from discovery and demo to negotiation and close—with ecommerce entrepreneurs and operators.

• Build a robust pipeline of qualified leads and develop strategies for sustained success.

• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

• Serve as a consultative partner and product expert, positioning Klaviyo as a growth driver for online brands.

• Collaborate across the team to support your peers, share best practices, and build a winning sales culture.

• Mentor and guide new team members, contributing to team ramp and excellence.

• Step into strategic projects or stretch roles that accelerate your learning and impact.

• Experienced: 1-2+ years of closing experience in SaaS, ideally in martech or ecommerce-focused solutions.

• Conversationally Fluent: Comfortable selling to founders, CMOs, and ecommerce leaders—especially those in DTC, retail, or digitally native verticals.

• AI Fluent: You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

• Driven by Purpose: Motivated by helping creators succeed and by exceeding your own goals in the process.

• Curious and Coachable: You seek feedback, value continuous improvement, and view challenges as opportunities to learn.

• Collaborative: You're a team player who uplifts others and contributes to a strong, inclusive culture.

• Fast-Paced Ready: You thrive in high-growth, dynamic environments and are excited to be part of a scaling company.

• You'll sell a category-defining product with real impact on ecommerce businesses.

• You'll work alongside smart, passionate teammates who win together.

• You'll have clear growth paths and access to meaningful learning and development opportunities.

• You'll be part of a company deeply committed to customer-first thinking and long-term relationships—not transactional wins.

Ready to shape the future of ecommerce with us? Join Klaviyo and help businesses own their growth.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#LI-Hybrid

#LI-BAILEY

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$65,000—$65,000 USD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).