Operations Manager

Operations Manager (Building Supply & Property Management) Are you an operations professional who excels at creating structure, improving processes, managing teams, and driving business performance? This role offers the opportunity to work directly with ownership, build scalable systems, improve operational efficiency, and play a key role in the future growth of a successful and expanding business. As the operational right hand to the CEO, you will take ownership of store operations, purchasing, vendor management, performance reporting, employee development, and property management coordination while helping transform operational processes into repeatable, scalable systems. This is a ground-floor leadership opportunity for someone who enjoys building order from complexity and creating sustainable operational excellence. You will have significant autonomy to implement processes, improve workflows, support team development, and drive business performance across both the building supply operation and the company's real estate assets. For the right individual, this role offers a clear path toward broader operational leadership responsibilities. Key Responsibilities Operational Leadership Business Operations Management Oversee daily operations across: Inventory Operations Purchasing Functions Rental Property Portfolio Ensure operational consistency and accountability. Identify inefficiencies and implement solutions. Serve as the primary escalation point for operational challenges. Process Development Develop, document, implement, and maintain Standard Operating Procedures (SOPs). Create repeatable processes that support business growth. Standardize workflows across departments. Promote a culture of continuous improvement. Procurement Oversight Manage the complete purchasing lifecycle. Coordinate: Product Ordering Inventory Replenishment Delivery Coordination Ensure products are available to meet business needs. Build strong relationships with suppliers and vendors. Negotiate pricing, terms, and service agreements. Evaluate supplier performance and reliability. Identify opportunities for cost savings and improved purchasing efficiency. Inventory Management Monitor inventory levels and purchasing trends. Reduce excess inventory and stock shortages. Support accurate forecasting and inventory planning. Improve inventory turnover and profitability. Property Management Operations Coordinate operational support for rental property activities. Manage maintenance and repair workflows. Ensure timely resolution of tenant and property issues. Track property-related expenses and project status. Maintenance Oversight Coordinate internal personnel and external contractors. Prioritize repair requests and maintenance schedules. Monitor vendor performance and service quality. Support preservation and value enhancement of company assets. Business Performance & Financial Analysis KPI Development & Reporting Collect, analyze, and report weekly and monthly performance metrics. Present business insights directly to ownership. Monitor metrics including: Revenue Performance Gross Profit Margins Inventory Turnover Purchasing Costs Labor Performance Track operational costs and margin performance. Identify cost-saving opportunities. Support profitability improvement initiatives. Assist leadership with strategic planning and forecasting. Team Leadership & Employee Development Performance Management Manage and coordinate employee performance review programs. Schedule, track, and conduct more than 40 annual evaluations. Support employee growth and development initiatives. Coaching & Accountability Provide guidance and direction to team members. Establish clear expectations and performance standards. Address performance concerns proactively. Foster a culture of accountability and continuous improvement. Team Communication Act as a bridge between ownership and employees. Ensure organizational goals and expectations are communicated effectively. Promote positive employee relations and team engagement. Problem Solving & Operational Support Identify operational breakdowns and bottlenecks. Lead problem-solving efforts across departments. Implement corrective actions quickly and effectively. Ensure business continuity and operational efficiency. Cross-Functional Coordination Work closely with: Ownership Store Personnel Maintenance Teams Property Contractors Ensure alignment of priorities and business objectives. Required Qualifications Education Bachelor's Degree in: Business Administration Operations Management Management Related Field Equivalent professional experience may be considered in place of formal education. Experience Minimum 4 years of experience in: Operations Management General Management Business Operations Retail Operations Distribution Operations Process Management Experience creating, implementing, or managing SOPs. Demonstrated success improving operational efficiency. Direct experience with: Procurement Purchasing Operations Inventory Control KPI Development and Reporting Cost Control Margin Analysis Operational Budgeting Performance Metrics Preferred Qualifications Education MBA preferred. I ndustry Experience Experience in: Building Materials Construction Supply Distribution Home Improvement Retail Wholesale Distribution Property Management Familiarity with: Rental Property Operations Property Maintenance Coordination Leadership Experience managing teams of 10 or more employees. Proven success leading operational teams in fast-paced environments. #J-18808-Ljbffr