Quality Assurance / Quality Control Coordinator III

What You'll Be Doing

Job Scope: Generally responsible for supervision and technical direction over the Quality Assurance/Quality Control Team. Coordinates lessons learned, process improvements, and Quality training efforts. Work at this level requires extensive experience in Quality Assurance/Quality Control. This work will be performed under minimal supervision.

Primary responsibilities will include but are not limited to:

• Prioritizing work, scheduling plans, and following up on directed assignments.
• Assisting Quality Assurance Leader in promoting and growing quality awareness within the organization.
• Administering the quality assurance system and providing training, as necessary.
• Presenting Hargrove Management System (HMS) training and maintaining quality assurance training records.
• Developing written work processes (procedures, flow-charts, checklists, etc.) to support the HMS.
• Assisting Quality Assurance Leader in Lessons Learned and Customer Satisfaction efforts.
• Conducting quality audits, documenting results and implementing root cause analysis where appropriate.
• Issuing audit reports in a timely manner, logging and tracking audit finding resolutions and identifying any performance issues and areas of non-conformance.
• Assisting Discipline Resource Leaders, Project Managers, and other Department Team Leaders with developing corrective action plans and preventative action strategies.
• Preparing project-specific quality plans Coordinating vendor surveillance activities for projects, including 3rd Party Inspection.
• Performing vendor surveillance audits / inspections for projects.
• Keeping leadership informed on quality performance and ensuring that quality records are maintained.
• Maintaining corrective action plans related to quality assurance and developing any appropriate reports to support, monitor and track the improvement progress against any planned corrective actions.
• Assisting the Industry Leaders with alignment of client expectations and facilitating feedback surveys.
• Encouraging all team members to recognize outstanding performance.
• Assisting the team, through various alignment activities, to grow into a high-performance team.
• Implementing a Value Engineering Program that tracks/documents cost savings ideas.
• Occasionally travelling to other Hargrove offices to perform quality assurance audits and/or training.

Ideal Background

Education: Bachelor or Master of Science degree in Industrial Engineering or related field from an accredited university is required.

Certification: Certification/Training for ISO 9000/Lead Auditor, Special Practices (NDE; Welding), Vendor Surveillance Management and Construction Activities Inspection Methods is preferred.


Experience: This position requires 3 or more years as a Provisional Auditor or one (1) year as a Lead Auditor is preferred.

• Hands on knowledge of QA/QC practices related to heavy industrial EPC project execution.
• Working knowledge of Industry Codes and Standards including but not limited to ASME, API, AWS, NFPA, NACE, IEEE and NEC.
• Certification of successful completion of ASQ or RABQSA Auditor Training is preferred.
• Ability to effectively present Quality Management/Engineering Quality Assurance Training to groups ranging from 5 to 20+ people.
• Valid driver's license.
• Experience in and a thorough knowledge of construction work methods, practices and codes and standards.
• Proven ability to monitor industrial contractor project performance and to verify that specifications and quality standards are met.
• Proven ability to analyze quality assurance data and make recommendations for improvements.
• Proven ability to audit and compile quality records.
• Proven ability to effectively interface directly with clients.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and innovative thinking style.
• Excellent presentation skills.
• Ability to lead a small team to deliver on commitments.
• Knowledge and experience with turnover tracking tools is preferred.

Physical Requirements:

• Ability to lift and carry in excess of 25 lbs.
• Ability to climb ladders or perform duties utilizing a safety harness while working at elevated heights.
• Ability to climb multiple flights of stairs while carrying equipment.
• Ability to perform work outdoors or in process units in hot or cold climates.
• Ability to perform duties within confined spaces for extended periods of time.
• Ability to perform duties while wearing personal protective equipment such as a fire-retardant jumpsuit, safety glasses, ear plugs and hard hat.

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Hargrove Culture

We work to create an environment founded on trust, personal integrity, and a "team mentality" so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe.


Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work.


As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates.

Equal Opportunity Employment Statement

Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law.

Hargrove is a drug-free workplace.

The selected candidate must be authorized to work in the United States.