Communications & Public Relations Manager

Nonprofit Communications|Media Relations|Brand Reputation Shape how a trusted mental health nonprofit is seen, understood, and experienced by the public. About Hope and Healing Center & Institute The Hope and Healing Center & Institute (HHCI) is a nonprofit redefining how communities understand and respond to mental health through a continuum of clinical and supportive services, community engagement, and innovative training and educational programming. HHCI provides compassionate care and practical resources that help individuals access support, build resilience, and navigate mental health challenges with dignity. We are building a more compassionate, connected mental health ecosystem—and telling the story of that impact in ways that move people to action. Learn more: hhci.org|gthu.org About the Role The Communications & Public Relations Manager is a highly visible role responsible for shaping how HHCI is seen, understood, and experienced by the public. This position leads strategic communications, media relations, executive visibility, brand storytelling, and reputation management to elevate HHCI as a trusted voice in mental health. Working closely with executive leadership, philanthropy, clinical teams, and community partners, this individual develops compelling narratives that increase public awareness, strengthen donor confidence, support fundraising initiatives, and position HHCI as a leading nonprofit advancing mental health through innovation, education, and compassionate care. What You'll Do Lead HHCI's external communications and public relations strategy to increase awareness and strengthen organizational reputation. Build and maintain relationships with local, regional, and national media, including reporters, editors, producers, and community outlets. Identify and secure earned media opportunities that highlight HHCI's programs, experts, community impact, partnerships, and thought leadership. Develop press releases, media pitches, op-eds, talking points, executive remarks, FAQs, and other external communications. Serve as communications lead for organizational announcements, issues management, crisis communications, and reputation management. Partner with executive leadership to elevate organizational and subject-matter-expert visibility through interviews, speaking engagements, articles, panels, and community events. Lead storytelling that translates clinical outcomes, community impact, and donor investment into clear, compelling narratives for public and stakeholder audiences. Develop communications that support fundraising campaigns, donor stewardship, grants, institutional partnerships, and community engagement. Oversee brand messaging and ensure consistency across media materials, digital channels, reports, events, presentations, and public-facing communications. Manage signature communications, including the annual report, impact stories, newsletters, website content, social media messaging, and leadership communications. Collaborate with internal teams and external partners on integrated campaigns that support awareness, engagement, and mission advancement. Monitor media coverage, audience engagement, and communications performance; use insights to improve strategy and effectiveness. What You Bring 5+ years of experience in public relations, communications, media relations, nonprofit communications, corporate communications, or brand communications. Proven success developing media strategies, securing earned media coverage, and cultivating relationships with journalists and media outlets. Exceptional writing and storytelling skills across formats, including press releases, executive communications, speeches, opinion pieces, donor communications, and impact stories. Experience translating complex healthcare, mental health, social-impact, or nonprofit topics into clear and compelling public narratives. Strong understanding of brand reputation, issues management, crisis communications, and executive visibility. Demonstrated ability to align messaging across teams, initiatives, audiences, and channels. Experience managing multiple communications priorities in a fast-paced, mission-driven environment. A collaborative approach and the ability to partner effectively with executive leadership, philanthropy, programs, clinical teams, and community stakeholders. Preferred Experience Communications experience in a nonprofit, foundation, healthcare system, higher education institution, association, or mission-driven organization. Public relations agency, corporate communications, or brand communications experience supporting purpose-led organizations or causes. Experience with executive communications, thought leadership, community engagement, philanthropy communications, or fundraising campaigns. Familiarity with mental health, behavioral health, education, or community-based services. Experience working in a multi-entity or complex organizational environment. Why This Role Matters This role shapes how an entire community understands mental health. Through strategic communications, media relations, and powerful storytelling, you will elevate HHCI’s voice, increase awareness of life-changing services, strengthen relationships with donors and community partners, and position the organization as a trusted leader in mental health innovation and advocacy. If you are passionate about using communications to advance a mission that changes lives, we would be glad to hear from you. #J-18808-Ljbffr