Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in December 2001, and today we’re a dedicated team of five working together to serve our clients and community. After graduating in 1989 with a dual major in marketing and business management, I began my career with State Farm in the claims department in 1990. Becoming an agent allowed me to return to my hometown of Mt. Vernon and use my experience to make a difference for the people here.

Community involvement is an important part of who we are. I serve as a school board member for Mt. Vernon City Schools, and our office participates in a variety of local events throughout the year to support and connect with our neighbors.

We’re looking for a motivated self-starter to join our team—someone who always puts the customer’s needs first. The ideal team member is a strong listener, able to understand what clients truly need and recommend the right solutions. Building trust and developing long-term relationships is at the heart of what we do, and we’re excited to welcome someone who shares that same passion.

If you’re ready to join a team that values service, relationships, and community impact, this could be the perfect opportunity for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Tim Workman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.