Reporting Analytics Manager

Reporting Analytics Manager

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically ™, EmpiRx Health's pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

EmpiRx Health is in unprecedented growth, and we're seeking a highly skilled and experienced Reporting Analytics Manager. In this critical role, The Reporting Analytics Manager plays a key role in supporting and ensuring the achievement of various reporting needs for multiple departments. They work closely with key internal teams to understand and complete requests and projects. The Reporting Analytics Manager is responsible for overseeing the scope, objectives, and timelines for analytics projects to meet business needs and are able to communicate effectively with technical and business stakeholders. They play a crucial role in developing data-driven strategies that support organizational growth and best practices for data collection, modeling, and interpretation.

Key Responsibilities:

• Responsible for creating accurate, timely and actionable reports, dashboards, models, and analyses that can be used by both technical and non-technical end users. Including but not limited to ad-hoc client analytics, cost driver deep dive analytics, forecast modeling, cost avoidance & outcomes reporting, and creating reusable and automatable processes that can scale
• Meets with end users to gather data analysis requirements to deliver accurate results.
• Identifies problems, assists in researching solutions, and recommends corrective actions to achieve higher levels of integrity and efficiency.
• Work closely with key teams (e.g., Data Engineering, BI, Compliance, Client Experience) to improve processes, increase efficiency, and execute on requirements.
• Provide leadership and guidance to the Analytics team, fostering a culture of innovation and excellence.
• Manage, mentor, and ensure technical and analytical development of the team.
• Ensures data accuracy through validation, documentation, and transparency.

Delivery:

• Proficiently utilize internal and third-party platforms and reporting tools needed (e.g., Databricks, Power BI, DOMO)
• Effectively utilize project management tools (e.g., Azure DevOps, Zoho, JIRA, etc.) to communicate and track requests with other internal teammates.
• Assist with ad-hoc projects that involve the various risk teams
• Follow all defined practices, processes, and procedures with inter-departmental teams such as Data Engineering, BI, Compliance, Finance, UW, and Client Experience

Relationship Management:

• Develop and maintain strong relationships with key teams including Care Management, Client Management, and Finance
• Handle ad hoc requests from Care Management, Client Experience, and Finance teams
• Effectively support fellow peers, as needed

Direct Reports: 1 - 2

Supervision: Work is independent and collaborative in nature.

Required Qualifications & Experience:

• Bachelor's degree
• At least 3 years of PBM experience or at least 4 years of experience in Analytics, Business Intelligence or similar
• Strong data science skills using tools like SQL, R, Python, or SAS.
• Advanced analytical skills, with the ability to perform complex analysis and make recommendations based on statistical inferences. Experience with a wide variety of analytical or statistical methods.
• Excellent critical thinking and problem-solving skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office Suite
• Excellent time management skills and ability to meet deadlines

Preferred Experience:

• Experience with analytics model development and maintenance, report development, troubleshooting, and support
• Proficiency in BI tools such as Power BI or dashboard tools like Tableau, Looker, or Domo
• Excellent oral, writing and presentation skills; Able to develop and deliver clear, crisp, and customer focused messages and presentations to all levels company team members

Work Environment:

Remote

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Student Loan Reimbursement, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.