Perinatal Care Coordinator

Job Details Location: Penfield Childrens Center - Milwaukee, WI 53233 Position Type: Full Time Salary Range: $44,155.00 - $66,232.00 Shift: Day Category: Health Care Role: Perinatal Care Coordinator Department: Prenatal Services Reporting Manager: Registered Nurse Supervisor FLSA Status: Salary Exempt Compensation Grade: 23 Compensation Range: $44,155 - $66,232 Bonus/Commission Eligible: No Position Summary Are you passionate about supporting expectant new parents during one of the most meaningful transitions in their lives? In this role, you’ll create welcoming, culturally responsive spaces where families can learn, connect, and feel truly supported. As a Perinatal Care Coordinator, you’ll lead group sessions, building trusting relationships, and help families navigate resources that strengthen their health and well-being. This position plays a key role in advancing health equity by partnering with families, especially those facing systemic barriers, to ensure every parent has access to the care, community, and confidence they deserve. Essential Duties and Responsibilities Create a welcoming, culturally responsive space where expectant and new parents can learn, connect, and feel supported. Plan and facilitate prenatal and postpartum group sessions using evidence-informed content and trauma-informed practices. Recruit and engage participants through community relationships and partner referrals. Coordinate guest speakers and prepare materials, incentives, and logistics that help families fully participate. Build trusting, strengths-based relationships with families to understand their goals and barriers during pregnancy and postpartum. Provide individualized navigation to help families access prenatal & postpartum care, basic needs support, and community resources. Make warm handoffs to internal and external partners and maintain accurate, confidential documentation of interactions and referrals. Model cultural humility and trauma-informed care in all interactions. Support program and organizational efforts to reduce perinatal health disparities and improve access for marginalized communities. Participate in community partnerships, staff learning, and evaluation activities that strengthen equitable outcomes. Communicate clearly with families, colleagues, and community partners to coordinate support. Participate in team meetings, reflective supervision, and ongoing professional development. Contribute ideas and feedback that strengthen program quality and family experience. Complete all required paperwork and reporting. Respond to family and staff inquiries with warmth and professionalism. Support occasional weekend or evening events. Perform other duties as assigned. Qualifications Required Education and Experience Bachelor’s degree in social work, psychology, public health, human services, or a closely related field. Experience building trusting relationships with expectant and new parents. Background in group facilitation, community engagement, or resource/navigation support. Preferred Education and Experience Master’s degree in social work, public health, counseling, or related field. Lived experience or professional experience supporting prenatal and postpartum families, particularly in communities impacted by health disparities. Additional training or certification in perinatal support, doula work, lactation, or trauma-informed care. Experience collaborating with healthcare providers, community partners, or social service agencies to support family well-being. Required Knowledge, Skills, and Abilities Strong interpersonal skills with the ability to create a warm, culturally responsive, trauma-informed environment. Clear, compassionate verbal and written communication skills. Ability to build rapport quickly and hold space for families experiencing a wide range of emotions and circumstances. Ability to stay organized, manage group logistics, and maintain accurate documentation. Ability to engage in diverse groups with sensitivity, cultural humility, and respect. Comfort facilitating conversations around pregnancy, birth, postpartum wellness, and navigating barriers to care. Comfort using computers, digital tools, and basic software to support communication documentation, and program coordination. Preferred Knowledge, Skills, and Abilities Familiarity with local community resources, social service systems, and support for families. Ability to engage in diverse groups with sensitivity, cultural humility, and respect. Ability to adapt content and support to meet the cultural, linguistic, and emotional needs of diverse families. Comfort working collaboratively across teams and community partners. Physical Requirements Ability to move comfortably throughout classroom, community, and group spaces, including standing, walking, sitting, and occasional floor-level interaction during parent-child activities. Ability to lift, carry, push, or pull up to 25 pounds, with or without reasonable accommodation. Ability to push, pull, or move light equipment or cards as needed for group set up. Ability to hear, see, and respond to participants in group settings to ensure a safe, supportive environment. Ability to engage in frequent talking, listening, and interaction in both one-on-one and group settings. Ability to travel locally for community outreach, partner meetings, and participant support. Ability to use hands and fingers for repetitive tasks such as typing, filing, handling documents, and operating office equipment. Ability to view computer screens, read printed materials, and accurately process written information. #J-18808-Ljbffr