Hybrid IT Help Desk Specialist — Windows & Mac
Ardent Eagle Solutions
Ardent Eagle Solutions is seeking a Help Desk Specialist to serve as the first point of contact for technical support in a hybrid DC-based environment. The role requires troubleshooting across Windows and macOS, handling email and account access, and guiding end users with varying technical proficiency. You will document incidents, contribute to knowledge bases, and escalate complex issues as needed. A general IT background and strong customer service skills are essential for success. #J-18808-Ljbffr Ardent Eagle Solutions
Vacancy posted 8 hours ago
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