Commercial & Industrial Door Systems Field Technician

Job Description

Job Description

Shape safer entrances every day with Vortex Doors

Picture your morning: you load up your service vehicle, review your route, and head to a retail storefront for a quick closer adjustment before moving on to an industrial dock where a manual door needs a spring replacement. In the afternoon, you install new hardware and access control on a hollow metal opening, document your work, and walk the customer through what you did and why. That’s a typical day as a Field Technician at Vortex Doors—America’s most customer-focused commercial and industrial door service team.

We welcome experienced door pros and motivated newcomers alike—if you bring mechanical aptitude, a safety-first mindset, and pride in quality workmanship, we’ll provide the training to help you excel.

What you’ll handle

• Install and service a wide range of commercial doors and storefront systems using the right tools and methods.
• Diagnose and repair issues such as broken springs, hinges, locks, and related electrical components.
• Set up door hardware—locks, levers, closers—and support access control configurations.
• Verify every installation meets applicable building codes and safety standards.
• Deliver clear, respectful customer service—explain findings, outline options, and recommend cost‑effective solutions.
• Document each visit with accurate notes, measurements, and reports.
• Perform quality checks to ensure repairs and installs meet Vortex standards.

Training, culture, and rewards

• Best‑in‑class training, including:
  • Commercial/retail door openings, hardware, and storefront glazing
  • Manual doors and dock equipment for industrial applications
  • Hollow metal doors, frames, and hardware
• A strong safety culture and a supportive, positive work environment
• Recognition programs and career development
• Comprehensive health benefits, 401(k) match, eight paid company holidays, and PTO
• Company‑provided uniforms plus an annual boot allowance

Work schedule

• Full‑time within our business hours of 7:00 AM–5:30 PM, Monday–Friday, with potential overtime and on‑call.

What you’ll bring

• High school diploma or equivalent
• 2+ years in commercial door service is a plus, but not required
• Familiarity with door types, brands, and hardware is a plus
• Comfort using hand and power tools
• Strong troubleshooting and problem‑solving skills
• Ability to work with fractions, take precise measurements, and read a tape measure accurately
• Clear communication and a customer‑first approach
• Detail orientation and a commitment to top‑tier workmanship
• Knowledge of safety regulations and strict adherence to safety practices
• Valid driver’s license with a clean driving record
• Physical ability to lift up to 50 lbs; repeatedly lift and bend; climb ladders up to 20’; work on knees for extended periods; and operate power tools proficiently
• Ongoing training provided to support continuous growth