Employment Specialist - Supportive Housing

Employment Specialist - Supportive HousingSalary Range $29.14 - $31.25 Hourly Position Type Full-Time Job Shift Day Education Level Bachelors Degree or Equivalent Travel Percentage Up to 50%Under the supervision of the Vice President of Employment Services, the Employment Specialist will serve as a workforce development resource for program participants, working collaboratively with the employment services team, Supportive Housing staff, and other service providers to support participants in achieving their employment, educational, and long-term self-sufficiency goals. The Employment Specialist will cultivate a network of employment, internship, training, and career development opportunities for youth and adults through partnerships with workforce development organizations, educational institutions, businesses, and community-based organizations.The Employment Specialist will build supportive, engaging, and strength-based relationships with participants to help them identify career interests, vocational goals, and pathways to employment. Through individualized career planning, skill development, job placement, and retention support, the Employment Specialist will assist participants in obtaining and maintaining meaningful employment that contributes to their long-term success and independence.The Employment Specialist will collaborate closely with the Supportive Housing team to ensure employment services are integrated into participants' overall service plans and aligned with their long-term goals. The specialist will take a compassionate, nonjudgmental, person-centered approach to service delivery and will be trained in and implement evidence-based practices that support engagement, employment success, and self-sufficiency.Essential Functions and Primary Responsibilities of Position:Provide individualized career planning, job readiness training, job development, placement, and retention services to support participants in achieving their employment goals.Provide services both in office and meeting job seekers at their supportive housing locations to ensure strong client engagement and hands-on employment support.Conduct vocational assessments and assist participants in identifying career pathways that support economic self-sufficiency and personal growth.Deliver job search assistance, including resume development, interview preparation, application support, and career exploration activities.Develop and maintain relationships with employers, community partners, and training providers to identify employment and career advancement opportunities.Provide ongoing job coaching, workplace support, and retention services to help participants maintain successful employment outcomes.Monitor participant progress and maintain accurate, timely documentation in all required databases, case records, and reporting systems.Facilitate career readiness workshops, hiring events, employer information sessions, career fairs, and other workforce development activities that prepare participants for employment and connect them to job placement, training, and career advancement opportunities.Ensure all employment-eligible referrals are contacted within two (2) business days of receipt and scheduled for an intake appointment within one (1) week, maintaining timely engagement, responsiveness, and accurate documentation of outreach efforts.Advocate for participants and assist in addressing barriers that may impact employment success.Collaborate with the Supportive Housing team and other interdisciplinary service providers to support each participant's long-term goals, ensuring employment services are aligned with broader objectives related to independence, stability, and community integration.Participate in case conferences, service plan meetings, and interdisciplinary team discussions to coordinate services and support participant success.Maintain knowledge of workforce development resources, labor market trends, benefits planning considerations, and community-based support services.Meet established performance goals and outcomes related to participant engagement, employment placements, retention, and service quality.Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.Qualifications:Minimum Education: Bachelor's degree from a four-year college or equivalentPreferred Education: Master's degree or equivalentExperience: 1-3 years experience working with youth ages 14-26 required, 5-7 years strongly preferred.Bi-Lingual: Not required, but helpful if possessedStandard Hours: 9 am - 5 pm (Monday – Friday) 40 Hours FlexPhysical Demands and Travel Requirements:Constantly required to exchange accurate informationConstantly operates a computer and other office toolsFrequently required to standOccasionally moves about inside a building or residential settingMust be able to lift or move up to 25 poundsWeekly travel to supportive housing sites and employment related events as neededWork Environment and Schedule:Residential setting requiring adjustments or changes with scheduling, working with a team, and include regular contact with individuals receiving Heartshare services.Active work environment that may include standing, walking, community travel, and crisis response.Professional office environment with a balance of independent work and cross-functional collaboration.Dynamic human services environment serving diverse populations with a strong focus on compassion, flexibility, and responsiveness.Trauma-informed and client-centered workplace requiring adaptability, professionalism, and teamwork.Benefits:Rewarding Work in a team environment.Paid vacation, sick, personal days, and holidays.403(B) retirement plans with employer contribution.Health, dental, vision and life insurance.Employee Assistance Program (EAP).Flexible spending account (Dependent Care, Medical, Parking, and Transit).Employee Appreciation Programs and Events.Tuition Assistance Program.Professional Development opportunities.Wellhub DiscountVerizon Wireless Discount.BJs Membership discount.Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & moreHeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to View email address on click.appcast.io Heartshare:For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.