Cloud Administrator

We are Junior Cloud Administrator to support the Information Technology team in the day-to-day administration of the organization's Microsoft Azure, Microsoft 365, and cloud infrastructure environments. This role reports directly to the Senior IT Manager. The successful candidate must be able to take hands-on ownership of real infrastructure including virtual machines, identity, networking, and automation, while also contributing to the broader IT function, including tier 1 and 2 helpdesk support and endpoint management. This is an entry- to junior-level position intended to build practical cloud administration experience under the guidance of senior team members, with a growth path toward independent ownership of core cloud platforms. Key Responsibilities Administer and support Microsoft Azure infrastructure, including VMs, storage, App Services, resource groups, monitoring, backup, and disaster recovery. Manage Microsoft Entra ID and identity/access controls, including security groups, MFA, Conditional Access, SSO, and user onboarding/offboarding. Support Azure networking, including VNets, subnets, NSGs, VPNs, DNS, and firewall configurations. Manage domains, DNS, SSL/TLS certificates, SFTP integrations, and certificate renewals/rotations. Support Microsoft Fabric, Azure Runbooks, automation, and scripting using PowerShell, Bash, and Azure CLI. Administer SharePoint and Google Workspace, including permissions, storage, migrations, and external sharing. Manage Microsoft Intune and Windows Autopilot, including device enrollment, compliance policies, application deployment, patching, and zero-touch provisioning. Support Universal Print, PaperCut, and cloud printing environments. Provide Tier 1/2 IT support for hardware, software, account, and connectivity issues, escalating complex issues as needed. Create and maintain IT documentation, runbooks, process guides, and knowledge base articles. Required Skills/Abilities Excellent time management skills, detail-orientation and ability to multi-task and prioritize work. Strong decision-making and problem-solving skills, along with advanced conflict resolution skills. Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization. Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary. Able to work in an equitable, inclusive, and diverse environment. Working familiarity with the Microsoft 365 admin center and a foundational understanding of Microsoft Azure. Basic scripting ability with PowerShell; exposure to Bash or Azure CLI is a plus. General understanding of DNS records, SSL/TLS certificates, and core networking concepts. Strong documentation habits and attention to detail. Clear written and verbal communication skills, including comfort supporting staff at all levels of the organization. Willingness to learn in a fast-paced, multi-domain environment. Exposure to Microsoft Fabric, Entra ID, or Google Workspace administration preferred. Familiarity with SFTP, OpenSSL, or automation scripting preferred. Experience with Microsoft Intune and Windows Autopilot in a production environment preferred. Education and Experience Associate's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience. 1-2 years of experience in an IT support, helpdesk, or junior systems administration role, with exposure to cloud platforms. #J-18808-Ljbffr Addison Group