Residential HVAC Service Technician II

Job Description

Job Description

Andgar Mechanical LLC is based in Ferndale and services the Whatcom and Skagit County areas. We are a robust team of professionals responsible for the installation, maintenance, and repair of HVAC and plumbing equipment. Our employees’ expertise and dedication allow us to successfully work in areas ranging from residential homes to industrial facilities.

Currently we are searching for an experienced Residential HVAC Service Technician who is committed to reliable long-term employment. An ideal candidate will be able to thrive in a work environment where honesty, integrity, and reliability are paramount. As a Residential HVAC Service Technician , you will provide field service work on residential equipment. Our Residential HVAC Service Technicians work closely as a team that openly shares information and strives to ensure that no technician is left behind or unsupported. Technicians who reside in Skagit or Snohomish counties will routinely be dispatched from their home.

Pay, Incentives, and Benefits:

• Salary Range: $28 - $38 per hour, DOE
• Stocked van w/ gas card (based on proven ability to work independently)
• Company paid cell phone & tablet
• 6 paid holidays
• Accrued Paid Time Off (Our PTO accumulates at a rate that exceeds the state-mandated minimum)
• Benefits Options: Health Savings Account, Vision, Disability, & 401k with company match
• Company Paid Medical, Dental, and Life Insurance for employee
• Flexibility to attend family functions, sports games, recitals, etc.
• Ongoing Training and education, and professional development
• Referral bonus and Safety Recognition program
• Employee Assistance Program and Counselor on staff
• Employee Discount Program
• Steady, reliable work (Andgar has been in business for nearly 80 years) and a family-oriented company culture
• $1,000 relocation assistance if needed

Specific Duties Include:

• Mastery of roles and responsibilities of Level I Technician
• Communicate with customers and collect C.O.D. on service visits
• Follow instructions from supervisor in timely manner
• Complete all warranty paperwork and service-related forms properly
• Maintain professional appearance and attitude
• Within appropriate scope of practice, perform necessary routine service and repairs on all types of HVAC equipment.
• Adjust system controls to settings recommended by manufacturer to balance system
• Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, or vacuuming equipment, oiling parts, or changing filters
• Adheres to assigned work schedule (attendance and punctuality)
• Responds to phone messages, emails, and service calls in a timely manner
• Arrive at jobsite at scheduled time and location as dispatched
• Relocated from one jobsite to another as dispatched during the workday
• Report to dispatcher when arriving and leaving jobsite
• Operate company vehicle as needed
• Follow instructions from supervisor in timely manner
• Report problems with company tools or vehicle promptly
• Report problems with equipment to dispatcher to expedite parts delivery
• Purchase required tools as listed
• Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area
• Perform routine preventative maintenance on residential and light commercial equipment with minimum assistance and supervision, including completion of checklist sheets and building diagrams and unit locations
• Begin to interpret testing devices
• Train, instruct and over-see Service Technician I
• Troubleshooting to determine causes of operating errors and make appropriate corrections
• Repairing machines or systems using the needed tools
• Seeks assistance as needed and asks questions in a timely manner and to appropriate staff
• While performing the duties of this position the employee is exposed to varying weather conditions and may be required to be in confined spaces, work at heights
• Additional duties as assigned

Knowledge, Skills & Abilities:

• Demonstrates Mechanical Aptitude of Level I Technician
• Beginning ability to layout and install low voltage wiring
• Beginning ability to read and interpret wiring diagrams and blueprints
• Ability to demonstrate working knowledge of soldering and refrigeration procedures
• Demonstrates willingness to invest in service trainings and seminars
• Understand benefits of preventative maintenance
• Ability to work from 28’ extension ladder and 12’ step ladder
• Beginning further development of customer service skills
• Demonstrates technical understanding of providing service, and within scope of position
• Critical thinking, assessment, problem-solving and documentation reflect consistent meeting of standards
• Consistently meets the overall goals of Service Department

Qualifications:

• High School Diploma or GED.
• Certification as HVAC Technician from accredited trade school or college.
• Appropriate and current State license/certification O6A electrical permit.
• CPR and First Aid certification completion
• Rigging and Signaling
• Silica Exposure Competent
• Possess current Driver’s License and acceptable driving record

Drug Free Workplace. Andgar desires to provide a drug-free, healthful, and safe workplace. This is a safety sensitive position for which impairment while working presents a substantial risk of death, therefore a successful applicant will be subject to pre-employment drug testing including cannabis in accordance with RCW 49.44.240

A background check is required in addition to the drug test for this role.

Andgar is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Andgar is a proud member of YesVets.

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