Administrative Assistant - Patient Experience Coordinator

Job Description

Job Description

Health For Life Naturopathic Medicine is seeking an experienced Administrative Assistant to join our growing integrative medical practice. We are looking for a warm, professional individual who combines exceptional patient service with strong organizational, administrative, and sales skills. This role is ideal for someone who thrives in a fast-paced medical office and is passionate about creating an outstanding patient experience.

Responsibilities

• Welcome patients and create an exceptional first and last impression.
• Answer phones, schedule appointments, and manage patient communications using our electronic medical record (EMR) system.
• Educate prospective and existing patients about our services
• Check patients in and out, process payments, reconcile daily transactions, and schedule follow-up appointments.
• Maintain accurate patient records while ensuring HIPAA compliance.
• Assist providers and clinical staff with administrative support.
• Setting up reminders, scanning documents, and documenting interaction with patients.
• Maintain a clean, organized, and professional reception area.
• Contribute to a positive team culture and exceptional patient satisfaction.

Required Qualifications

• 2 years of medical office experience is required.
• Excellent customer service and communication skills.
• Strong math and attention to detail skills with the ability to accurately process payments and reconcile transactions.
• Experience with an EMR system, Microsoft Office, and general office technology.
• Highly organized with exceptional attention to detail and the ability to multitask.
• Hospitality, concierge, or sales experience is highly desirable.

Preferred Qualifications

Associate or bachelor's degree or the Equivalent professional experience will also be considered.

Compensation & Schedule

Monday–Friday | 8:00 AM–5:00 PM

$18–$20 per hour, depending on experience

Check out our website :

Why Join Health For Life?
We believe exceptional healthcare begins with exceptional people. If you enjoy building relationships, helping others, and being part of a collaborative team that makes a difference in healthcare every day, we'd love to hear from you.

Company Description

Why Join Health For Life? \r\nWe believe exceptional healthcare begins with exceptional people. If you enjoy building relationships, helping others, and being part of a collaborative team that makes a difference in healthcare every day, we'd love to hear from you.