Plumbing Service Technician

Plumbing Service TechnicianBlack Diamond Experts - SALT LAKE CITY, UT 84116OverviewPosition Type Full Time Travel Percentage Up to 50%DescriptionAs a Plumbing Maintenance Technician, you'll perform scheduled maintenance, inspections, and minor repairs on plumbing systems, catching small issues with water heaters, piping, and fixtures before they turn into bigger problems. You'll get to know each customer's system and help them understand what it needs to keep running smoothly. It's steady, detail-oriented work with real opportunity to build a lasting career in the trade. Key Responsibilities • Perform scheduled maintenance services, including inspections, cleaning, and testing of water heaters, piping, drains, and fixtures • Identify and troubleshoot minor plumbing issues, testing water pressure, drainage, and system performance to ensure compliance • Document system condition, maintenance performed, and any recommended repairs or replacements • Educate customers on plumbing system condition, best practices, and provide clear recommendations for repairs or upgrades • Accurately record job details, including parts used and time worked • Collaborate with dispatch, service managers, and other technicians to ensure efficient scheduling • Maintain tools, equipment, and your company vehicle in safe, clean, reliable condition We Offer • Weekly pay with incentives and bonuses • 401(k) retirement with company match • Holiday pay, vacation pay, & paid time off • Company events & parties • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insuranceQualificationsEducation • High school diploma or equivalent required • Plumbing trade school or technical training preferred Experience • 2+ years of plumbing experience in maintenance, service, or related roles • Strong knowledge of plumbing systems, components, and preventive maintenance practices Licenses/Certifications • Journeyman plumbing license or state-required certification preferred (may vary by location) • Valid driver's license with clean driving record required Knowledge, Skills, and Abilities • Excellent communication and customer service skills • Ability to diagnose and perform minor repairs safely and effectively • Proficiency with ServiceTitan or similar service management software preferred Physical Demands and Conditions • Lifting up to 50 lbs, bending, kneeling, crawling, climbing ladders, and standing for extended periods • Work performed indoors and outdoors, sometimes in confined spaces or adverse conditions Work Environment/Travel • Field-based role with daily travel to residential and commercial customer sites • May require evenings, weekends, or overtime depending on customer needs and schedules Ability to pass background check and drug screening