VMI Service Specialist II

Job Description

Job Description

Description:

  Job Summary – VMI Service Specialist II

New Location in Huntington Beach!

Join our team as a VMI (Vendor Managed Inventory) Service Specialist II and play a key role in keeping our customers’ businesses running smoothly! In this hands-on, customer-focused position, you’ll take charge of managing inventory, ensuring products are stocked and available when needed, and building strong customer relationships. You’ll work closely with our sales and warehouse teams to keep operations running efficiently and deliver outstanding service every step of the way!

Key Responsibilities:

· Inventory Management: Maintain and restock customer inventories at designated locations to prevent stockouts and overstock.

· Customer Service: Serve as the primary contact for VMI customers, addressing their needs and ensuring high satisfaction.

· Order Processing: Accurately record and submit orders, ensuring timely product replenishment.

· Logistics Coordination: Work with warehouse and delivery teams to ensure efficient and accurate order fulfillment.

· Data Tracking & Reporting: Monitor inventory levels, usage trends, and product demand, providing insights to improve efficiency.

· Product Knowledge: Stay informed about plumbing products and industry trends to assist customers effectively.

· Continuous Improvement: Identify opportunities for process improvements and cost-saving initiatives.

Company Overview

About Hirsch Pipe & Supply

For over 90 years , Hirsch has been the trusted partner of plumbing and HVAC professionals across Southern California, helping contractors get more jobs done in a day by keeping their crews productive with the right products, competitive pricing, and a team that truly values your time. We operate 30 convenient locations throughout LA, Orange County, San Diego, Riverside, and the Inland Empire—ensuring contractors are never more than 20 minutes away from fast, friendly service.

Our culture is built on genuine relationships and a strong sense of family. Our workplace is a dynamic, fast-paced environment centered on our employees and customers, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family and fun. We have been recognized nationally and regionally as a Top Workplace. Our Hirsch Values guide everything we do and are an important part of how we work together, serve our customers, and support our communities. In short, Hirsch is your chance for a great future! 

Job Requirements

• Experience in inventory management, supply chain, or wholesale distribution (preferably in plumbing or a related industry).
• Strong customer service and relationship-building skills.
• Ability to work independently and manage multiple customer sites.
• Basic computer and data entry skills.
• Strong attention to detail and organizational skills.
• Valid driver’s license and willingness to travel locally to customer locations.
• Knowledge of plumbing products is a plus.

Benefits

Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package

Employee

Medical, dental and vision insurance

Profit sharing

401K + employer match

Flexible Spending Account

Long Term Disability

Employer paid life insurance