Patient Experience Coordinator
Tampa General Hospital
Job Description - Patient Experience Coordinator (260003BB)
Job Description
Patient Experience Coordinator - ( 260003BB )
Description
The Patient Experience Coordinator serves as an internal consultant to ensure the delivery of a world-class experience for patients and families throughout the organization. Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose, vision and values of Tampa General Hospital.
Essential Functions:
- Spends the majority of time partnering closely with clinical, service line/institute and system leadership to develop local and organization-wide service excellence programs to improve patient experience.
- Regularly visits/meets with unit/department leadership to cultivate relationships and develop situational awareness.
- Reviews and analyzes data from a variety of sources related to patient experience and makes recommendations to leaders to improve performance.
- Tailors strategies and recommendations to empower local leaders and strengthen sustainable, world-class experiences.
- Facilitates experiential group classes and workshops regarding patient experience, data acquisition and analysis, communication skills, trust recovery and/or patient and family centered care.
- Collaborates with all aspects of quality, including patient safety and infection prevention, to align and reinforce best practices.
- In consultation with leaders, collaboratively develops recommendations and success plans for improving the patient experience.
Qualifications
- Bachelor's Degree in Nursing, Communications, Psychology, Healthcare Administration, and/or other related field.
- Minimum three (3) years of work experience in patient experience, patient relations, process improvement, quality improvement, customer service or other related field with a minimum of one (1) of those years in a healthcare industry related organization.
- An equivalent combination of education and years of experience may be considered.
Primary Location
Tampa
Work Locations
TGH Main Campus 1 Tampa General Circle Tampa 33601
Eligible for Remote Work : On Site
Job
Organization
Scheduled Days : Monday, Tuesday, Wednesday, Thursday, Friday
#J-18808-LjbffrVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Patient Experience Coordinator in Tampa, FL vacancy
- Sanitas Medical Centers is seeking a Patient Representative Coordinator to greet patients, verify information, and support their journey through pre-visit planning, check-in, check-out, and follow-up communications. The role emphasizes strong communication, organization...Suggested
$23 per hour
...Patient Relations Coordinator Genesis Brain Institute Full-Time | In Office Monday–Thursday: 8:00 AM–5:00 PM Friday: 8:00 AM–2:00 PM... ...Medical office, patient services, billing, or front desk experience. • Familiarity with medical terminology. • Customer service...SuggestedHourly payFull timeWork at officeGenesis Brain Institute
Tampa, FL2 days ago$16 - $18 per hour
...compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’...SuggestedFull timeFlexible hoursNight shiftAspen Dental
Tampa, FL2 days ago$100k
...Our spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities.... ...inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute...SuggestedBase plus commissionFull timeWeekend workDermafix Spa
Tampa, FL4 days ago- ...leading hearing care companies, is looking for a Part-time Patient Relations Coordinator to join our team. The Patient Relations Coordinator plays a vital role in delivering an exceptional patient experience. This position is responsible for scheduling appointments,...SuggestedPart time
WSA Americas
Tampa, FL7 days ago $26 per hour
...Patient Coordinator – Ageless Men's Health Location: Tampa, FL Pay: $26 per hour Schedule: Full-time, Monday–Friday, standard... ...location. As the face of our clinic, you'll create exceptional experiences from the moment patients walk through the door to the time...Hourly payFull timeTemporary workWork at officeMonday to FridayShift workWeekend workAgeless Mens Health
Tampa, FL18 days ago- ...ambulatory/physician office operations. Responsibilities include patient registration, telephone coverage, appointment scheduling, and... ...Watergrass. High school diploma and at least 6 months clerical/customer service experience preferred. #J-18808-Ljbffr BayfrontstpeteFull timeWork at officeMonday to Friday
- ...Job Description MUST READ Join Our Team as a Bilingual Patient Coordinator at IBI Clinic! Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you! IBI Clinic Institute is the fastest...Relief
GEORGIA SURGICARE, LLC
Tampa, FL24 days ago - ...pharmacy that is looking to redefine the way patients with rare disease receive home... ...on our nursing team to efficiently help coordinate nursing for patients. The two founders... ...understand computer technology Previous experience at a specialty pharmacy preferred...
Prosper Infusion
Tampa, FL4 days ago - ...Patient Coordinator Lead At H2 Health, we believe exceptional patient experiences begin with exceptional people. We're looking for an experienced Patient Coordinator Lead to support and strengthen our outpatient orthopedic clinics throughout South Florida. In this...
- ...looking for a motivated, compassionate, and highly organized Patient Care Coordinator to join our growing practice. This role is 10 hours a... ...student, or healthcare professional who wants meaningful experience in a physician-led specialty practice and enjoys building...Part time
Elaria Allergy and Integrative Health
Tampa, FL15 days ago $23 - $28 per hour
...Required Skills & Experience • Certified coder (CPC, CCS, CRC, CCA, or equivalent certification) • Strong ICD-10-CM coding experience and medical record review background • Knowledge of Risk Adjustment and HCC coding methodologies • Experience reviewing physician...Hourly payRemote workInsight Global
Tampa, FL3 days ago$15.75 - $18.9 per hour
...normal/regular life balance Work in "happy medicine"; treating patients who are excited about improving their lives An opportunity... ...actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range...Full timeNight shiftSono Bello
Tampa, FL15 days ago$90k - $110k
...Plastic Surgery Practice Sales - Patient Care Coordinator Tampa, Florida world-class plastic surgery practice is seeking a sales superstar... ...Requirements: ~ Bachelor’s degree. ~2-5+ years of sales experience – preferably in cosmetic medical, plastic surgery, or...Full timeWork at officeYellowTelescope
Tampa, FL4 hours ago- ...Job Description Job Description Patient Services Coordinator (Fully fluent in both English and Spanish Required) Location - CORA South... ...help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. Why Choose...Work at office
Cora Physical Therapy
Tampa, FL20 days ago $16.66 - $18 per hour
...serve as the first point of contact for patients, managing check-in/check-out, payments,... ...a positive and efficient clinic experience. You’ll play a key role in maintaining... ...Your Responsibilities as a Patient Access Coordinator Greet patients, manage check-in/check-out...Full timePrivate practiceWork at officePT Solutions Physical Therapy
Lutz, FL2 days ago- ...Description Job Description Position Summary The Patient Service Coordinator serves as the first point of contact for patients and plays... ...required; associate degree preferred. Previous experience in a medical office, clinic, or healthcare setting preferred...Full timeWork at officeLocal area
Humanitary Medical Center Inc
Tampa, FL7 days ago - Bringing concierge-level care to patients with rare disease across Florida. Are you the... ...is yes, then apply for our Patient Coordinator position at Prosper Infusion. In this... ...nurses’ calendars daily Education and/or Experience Requirements College degree preferred...Full timeWeekend work
- ...pre-certification requests between calls. Essential Functions Coordinates follow-up care plan needs for members by scheduling needed... ...HS diploma or GED required 3-5 years of related professional experience (preferably in home health or provider setting; medical office...Contract workWork at officeLocal areaMonday to Friday
- The Patient Services Coordinator at CORA Physical Therapy requires a high school diploma or GED and involves greeting patients, managing insurance benefits, and ensuring an excellent front desk experience. Key qualifications recent customer service experience proficiency...
- Description Job Title: Patient Services Coordinator I Job Description Founded in 1991, IBJI is the largest orthopedic group practice in Illinois... ...other office duties that contribute to a great patient experience, a positive team atmosphere, and achieve company goals....Temporary workWork at officeLocal areaMonday to FridayFlexible hours
- ...Now Hiring: Patient Care Coordinator (Scheduler) in Tampa, FL Join a mission-driven team that's changing livesone call at a time. About... ...coverage across all regions What We're Looking For Experience in home health scheduling or call center coordination preferred...Immediate startFlexible hoursShift workWeekend workAfternoon shift
- ...Description Bringing concierge-level care to patients with rare disease across Florida. Are you... ...with rare diseases have a safe home infusion experience? If the answer is yes, then apply for our Patient Care Coordinator position at Prosper Infusion. In this role...Weekend work
Prosper Infusion
Tampa, FL4 days ago - ...Job Description Job Description Patient Care Coordinator- PLEASE NO PHONE CALLS - APPLY ONLINE At Audibel we help our patients... ...feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day!...Temporary workWork at officeMonday to Friday
Florida Hearing
Tampa, FL9 days ago - ...staff to work closely together, so that patients and families achieve better outcomes.... ...excited to announce a Patient Services Coordinator position with our Arlington Heights North... ...that contribute to a great patient experience, a positive team atmosphere, and achieve...Temporary workWork at officeLocal areaMonday to ThursdayFlexible hoursShift work
$23 per hour
...Patient Relations Coordinator Genesis Brain Institute Full-Time | In Office Pay: $23 per hour We’re looking for a friendly, personable Patient... ...Medical office, patient services, billing, or front desk experience. • Familiarity with medical terminology. • Customer service...Hourly payFull timeWork at officeGenesis Brain Institute
Tampa, FL16 hours ago- ...Patient Enrollment Coordinator It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building... ...Responsibilities ~ No supervisory responsibilities. Education & Experience Min. 3 years of related experience (e.g., marketing,...Work at officeFlexible hoursAfternoon shift
- ...and authorization for services Schedules appointments for patients Checks patients in and out, verifying and updating patients... ...record request. All other duties as assigned. Education and Experience: Associate, Bachelor college degree is preferred. Prior...Full timeWork at office
Florida Neurovascular Institute
Tampa, FL1 day ago - ...finance, clinical, health care operations, or a related discipline.RN preferredCoding certifications are a plus.Ten or more years of experience in litigation/disputes consulting, or other consulting roles providing forensic and disputes work. Previous industry experience...Full timeRemote work
Ankura Consulting Group
Tampa, FL5 days ago - ...fully remote contract opportunity. This role supports a high-acuity, multi-specialty environment and is ideal for coders with strong experience handling complex inpatient cases. Key Responsibilities Perform accurate inpatient coding across a wide range of specialties...Contract workImmediate startRemote work
Medasource
Tampa, FL4 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience Coordinator. Be the first to apply!
Related searches
- unit assistant Tampa, FL
- patient access coordinator Tampa, FL
- patient care coordinator work from home Tampa, FL
- unit secretary Tampa, FL
- unit clerk Tampa, FL
- patient relations representative Tampa, FL
- nursing unit secretary Tampa, FL
- medical secretary Tampa, FL
- patient care representative Tampa, FL
- patient access representative Tampa, FL