Office Administrator

Job Description

Job Description

SUNDEK of San Antonio is looking to expand our team and hire an Office administrator. This position is front and center of the Customer Experience and will require:

1. Communicate with Clients regarding Production Schedule/Project status
2. Work hand and hand with the Production team on project status and Project issues on a daily basis
3. Communication with Sales Team regarding:
   1. Production Schedule
   2. Real time updates
   3. A/R's
4. Communication with GM regarding
   1. Production Schedule
   2. Client concerns
   3. A/R Issues
5. Support the Sales team with data entry and assist them on a daily basis
6. Maintain ACCURATE information in CRM and Project Files
7. Assist Customer Service Center with Appointment scheduling
8. Maintain positive working relationship with CSC and Corporate Office
9. Assist GM with payroll processing, invoice sorting, and filing
10. Maintain an organized working space
11. Perform other duties as assigned

To be successful in this role, Ideal Candidates should have the following:

1. Experience in a fast paced environment where information changes quickly
2. Previous experience in a construction environment
3. Familiarity with Salesforce CRM a plus
4. Ability to adapt and change priorities at a moments notice
5. Capable of taking ownership of the position and being proactive, not reactive
6. Ability to work well with a diverse group of personalities
7. Must be results oriented and able to work both independently and within a team environment
8. Ability to work a flexible schedule to accommodate the needs of the business. We are a seasonal business so the Spring/Summer will require the most flexibility.
9. Bilingual English/Spanish required.
10. Professional demeanor in dealing with stressful situations

Minimum Requirements

1. Prior customer service experience
2. Prior administrative support experience
3. High School graduate
4. Dependable transportation
5. MS Office Suite, CRM and Google

SUNDEK of San Antonio has been offering decorative concrete coatings in San Antonio since 1992. With a family owned feel but under a corporate umbrella we have much to offer the potential candidate. To get a better idea of who we are, what we do and why we are the most trusted name in concrete coatings, please visit: