Service Manager

We are expanding and looking for a proactive, experienced Service Manager to oversee all maintenance operations and lead our on‑site service team. If you’re a hands‑on leader who thrives on team collaboration, attention to detail, and delivering exceptional results—you’ll fit right in. What You’ll Be Doing: Lead Maintenance Operations: Oversee and coordinate day‑to‑day maintenance tasks, assigning work orders and ensuring timely, high‑quality completion. Team Supervision: Manage and mentor the on‑site maintenance team, fostering a positive, professional, and efficient working environment. Preventative & Reactive Maintenance: Ensure all building systems (HVAC, plumbing, electrical, appliances, carpentry, and painting) are well‑maintained and fully operational. Compliance & Safety: Ensure all work is completed in accordance with company policies, safety regulations, and industry standards. Inventory & Records: Maintain accurate records of service requests, preventative maintenance, parts orders, and vendor coordination. Staff Scheduling & Hiring: Manage shift schedules, recruit new maintenance personnel as needed, and support training and onboarding efforts. Resident Satisfaction: Provide excellent customer service and communicate effectively with residents regarding service timelines and updates. What You’ll Bring: 5+ years of hands‑on experience in property maintenance including HVAC, electrical, carpentry, plumbing, and appliance repair 5+ years of supervisory experience leading maintenance teams EPA/HVAC Universal Certification strongly preferred Proficiency in Onesite, Excel, Outlook, and Microsoft Teams Exceptional leadership, communication, and organizational skills Professional appearance and a high level of integrity Strong problem‑solving abilities and customer service focus Why You’ll Love Working With Us: Medical, dental, and vision insurance with Health Reimbursement Account (HRA) partially paid by employer Short & long‑term disability + life insurance at no cost to you 18 days Paid time Off 11.5 days Paid Holidays Employee Assistance Plan (EAP) 401(k) with 4% employer match Eligible for quarterly bonuses Employee referral program #J-18808-Ljbffr