Process Manager

Join QTS Data CentersIt's exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.And we'd like to invite you to join us.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:Roth and Traditional 401(k) matching contributions with immediate vestingEvery employee is bonus or commission eligibleGenerous PTO, Paid Volunteer Days Plus Floating HolidaysStock Purchase Plan (SPP)11 paid Holidays Annually/Holiday compensation when workedPet and Legal InsuranceQ-Rest Sabbatical ProgramQ-Anniversary Service Award ProgramParental Leave for primary and secondary caregiversMilitary Benefits PackageQTS Charitable Matching Gift ProgramQTS Scholarship for Employee DependentsQTS Crisis FundWellness ProgramTuition Reimbursement ProgramJob SummaryThe Process Manager, Real Estate Program Management serves as the centralized point of coordination for business integration process execution for the successful planning, coordination, and execution of large-scale hyperscale data center projects. This role will work closely with data center design, procurement, construction, finance, legal, sales, and delivery teams to enable project teams by consolidating and distributing information, coordinating cross-functional workflows, and ensuring consistent day-to-day execution of established processes. The position plays a critical role in maintaining operational alignment across business units and ensuring processes are functioning effectively in support of client delivery.Key ResponsibilitiesServe as the primary point of coordination for business integration process execution across data center delivery projects, ensuring alignment of standardized day-to-day activities.Serve as the connective layer across business integration teams.Consolidate project-level inputs, updates, and deliverables into standardized, portfolio-level communication flows.Ensure that critical data is consistently accessible, clear, and distributed across cross-functional stakeholders.Coordinate and facilitate cross-functional workstreams between key stakeholders (Legal, Development, Construction, Finance, Operations, and Sales).Support project teams by ensuring they have access to standardized processes, required inputs and documentation, and clear communication channels.Identify gaps in information flow or process execution to resolve them in real time.Reinforce consistent use of defined tools, trackers, and communication frameworks.Continuously refine and improve process and communication workstreams as needed in conjunction with the Business Integration Change Management team.Required QualificationsBachelor's degree or equivalent relevant experience.5+ years of experience in data center delivery, construction, change management, process management, real estate development, business integration, or related field.Experience managing standardized processes and operational workflows.Strong ability to collaborate across teams and influence stakeholders without direct authority.Knowledge, Skills & AbilitiesStrong analytical and problem-solving skills.Excellent communication and presentation skills.High proficiency in Microsoft Office (Word, Excel, Project).Strong organizational and multitasking ability.Self-motivated and adaptable.Ability to work independently and collaboratively.Capable of meeting tight deadlines.We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.QTS - Powered By People