Security Officer Lobby Access Specialist

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Access Specialist in New Albany, OH , you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal at a busy utilities location where you will serve as the welcoming front desk presence, helping to monitor access, verify visitors, and support security-related procedures with professionalism and care. This stationary role is ideal for an experienced professional who values teamwork, clear communication, and integrity while delivering reliable, customer-focused service in a dynamic environment.

Position Type: Full Time

Pay Rate: $19.37 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, visitor processing, badge verification, and/or access control activities at the front desk of a utilities location.
• Respond to incidents, alarms, questions, and critical situations in a calm, problem-solving manner, escalating concerns through appropriate communication channels when needed.
• Monitor lobby and entry activity, review sign-in records, answer phones, and help to support employees, contractors, and visitors with directions and front desk assistance.
• Observe and report unusual activity, maintenance concerns, and/or policy violations, and document security-related events in required logs or reports.
• Support emergency response activities by communicating instructions, coordinating with site contacts, and helping to manage access during urgent situations.

Minimum Requirements:

• Provide proof of a high school diploma or GED.
• Have at least 5 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: