Assistant Store Manager

Role Overview As an Assistant Store Manager, you will be the first face of the Carter’s brand for growing families. You’ll greet customers and guide them through our baby and children’s apparel, including the latest product styles, features, and benefits. Key Responsibilities Execute workforce management to ensure a genuine customer focus on the sales floor. Welcome customers with a warm greeting and assist them with our product styles. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omnichannel experience while coaching others. Analyze business performance and take necessary action to improve results, communicating and driving KPIs with the team. Build customer loyalty through company-sponsored programs, including credit. Assist the Store Manager in recruiting, hiring, training, and developing the store team. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze, and report completion of tasks and financial results using company tools. Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through consistent customer service, education, and operational controls. Qualifications A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory, and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). Minimum of 1 year of retail or related management experience. A high school diploma or GED. Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Ability to stand or walk for extended periods and climb up and down a ladder. Availability for days, nights, weekends, and holidays, with at least two closing shifts per week. Benefits Schedules that fit your life, allowing a balance between work and personal responsibilities. Health and mental health benefits. 30% discount on Carter’s brand merchandise. Referral bonuses. Education “Advance You” Program: earn a GED or bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, and parental leave. Adoption assistance, charitable matching gifts, and other benefits. Professional and personal development opportunities. Equal Employment Opportunity Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Carter’s does not use AI to make any decisions in our hiring process. #J-18808-Ljbffr Carter's Retail Inc.