Customer Service Representative

Now Hiring Contract Client Relations & Communications Specialist

We're a growing company looking for an enthusiastic, people-first communicator to join our team on a contract basis with real potential to grow into a full-time Office Manager role for the right person! You'll be the friendly voice of our company both reaching out to clients proactively and welcoming them when they call in. This is not a sales or technical support role. It's about being warm, organized, and making sure every client feels heard and gets connected to the right person quickly.

Calling existing clients to update them on our new website and email systems

Checking in to see how things are going and if we can help with anything

Listening for issues or new requests and passing them along to the right team member

Answering incoming calls, gathering client information, and routing calls to the appropriate person

Being the welcoming, reliable first point of contact our clients love to hear from

This role does not involve technical support or sales. Your superpower is people gathering the right information and making sure it gets to exactly who needs it.

A natural conversationalist who genuinely enjoys talking to people

Confident, warm, and professional on the phone with both familiar clients and new callers

Strong organizational skills you capture details accurately and follow through

Comfortable striking up a conversation and putting people at ease right away

Self-motivated, dependable, and positive

Prior experience in customer service, reception, or client relations is a plus

Position Type: Contract with potential to grow into a permanent Office Manager role

Location: 1163 N. Hercules Ave, Clearwater, FL 33765

Schedule: Flexible to be discussed

Compensation: $20$25 per hour (based on experience)

Hours per Week: Part-Time 20 to 30 hours per week

Start Date: Ready when you are!

If you're the kind of person clients are always glad to hear from organized, personable, and great at making people feel taken care of we'd love to talk! We can't wait to hear from you! Compensation: $24.00 per hour

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration

Opportunity for Growth

If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.