Contract Implementation Field Engineer

An Amazing Career Opportunity as a Field Implementation Engineer! Location: Central & Western, US regions Job ID: 45794 Independent 1099 contractor required. We are seeking a 1099 Contractor to perform onsite and remote installations of livescan hardware and software as well as connectivity to local, state and federal agencies for submission of electronic fingerprint records. Responsibilities On Site Installation Service: Confirm with customer POC arrival time to ensure site access. Travel to customer sites scheduled for installation, and defined number of installation days (one installation day is eight hours in length). Be on site at the time listed on the installation schedule. Install livescan hardware, software, and peripherals. Installation shall be performed per work instructions provided by HID prior to arrival and system shall be successfully installed and tested. Connect livescan system to required network for submission to agency. Test livescan system with agency. Train customer representatives on use and administration of system. Upon completion of installation, provide documents as detailed in the Installer Information Sheet which will be provided by HID from time to time. Consult HID technical support desk for diagnostics and troubleshooting when required. Ensure proper identification and adherence to stated qualifications and HID's Statement of Work for that customer installation. Remote Installation and Support: Provide remote installation and support services for HID. Whenever possible, HID will provide 24-hour advanced notice when scheduling a remote support call. If support is required sooner than 24 hours, HID will confirm availability prior to scheduling a call. On-Campus Support: Periodically provide support services to HID from the Palm Beach Gardens, Florida (PBG) location. Qualifications Bachelor's degree in computer science or equivalent experience. Ability to work in a fast-paced environment where service delivery must adhere to strict timelines with little to no direct supervision. Excellent communication and customer service skills. Knowledge of and troubleshooting skills for network topology (ports, protocols), Active Directory, Data Security as well as hardware connectivity. Must be able to pass a background check for CJIS certification and for Federal and Non-Federal contracts. Must be able to lift 60 pounds from the floor to a desktop. Benefits A vibrant, welcoming and inclusive culture Extensive career development opportunities and resources to maximize your potential To be part of a global organization that pioneers the hardware, software and services that allow people to confidently navigate the physical and digital worlds HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. If you have a disability and require assistance or accommodation to perform essential job functions, please contact View email address on click.appcast.io. #J-18808-Ljbffr HID Global Corporation