Marketing Operations Manager

Marketing Operations Manager

Do you want to help shape software that affects thousands of lives?

We are ranked as the UK's #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you've come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn't just the right thing to do, it improves every aspect of our business.

Purpose

This role is responsible for owning and managing Causeway's marketing systems, data, and automation, acting as the central hub across Marketing, Sales, and the Business Unit Marketers to build the operational foundations our go-to-market strategy depends on. Day-to-day, this means building HubSpot workflows, owning data builds and campaign assets, enriching and segmenting our contact database, and ensuring the wider team is working from a single source of truth with clean, consistent data and well-defined processes at every stage of the funnel. You'll also play a key part in defining how we operate as an AI-first marketing function, helping shape and implement our AI-first marketing automation strategy, advising the wider marketing team on AI processes, and raising the overall maturity of how we use technology. As the team's authority on our MarTech stack, you'll ensure our tools are fit-for-purpose as we scale and that we're staying ahead of what's possible. This role supports UK and international marketing teams across the US and Europe, as well as the broader business.

What This Role Offers

• Ownership of campaign execution.
• Exposure to launches, customer events, and strategic programmes.
• Opportunity to deepen expertise in HubSpot, AI, and automation.
• Clear progression within a high-performing marketing team.

Key Responsibilities

Campaign Execution

• Build campaigns, workflows, forms, emails, landing pages, and nurture programmes.
• Support webinars, customer events, and ABM initiatives.

Campaign QA

• Test automations, scoring, links, and campaign tracking.

Database Management

• Manage imports, cleansing, segmentation, consent, and enrichment.

Reporting

• Produce campaign summaries, dashboards, and event reporting.

Operational Excellence

• Maintain playbooks, process documentation, and training materials.

Automation

• Support AI initiatives and identify opportunities to automate manual tasks.

Measures of Success

• Campaign accuracy.
• Launch timeliness.
• Reporting accuracy.
• Database health.
• Stakeholder satisfaction.

First 12 Month Outcomes

• Improved campaign governance.
• Faster execution cycles.
• Increased automation across key workflows.
• Trusted reporting in place.
• Scalable operational capability established.

Key Skills, Experience and Qualifications

• 3–5 years of Marketing Operations experience.
• Strong HubSpot capability.
• Excellent attention to detail.
• Collaborative and commercially minded.
• Comfortable operating in a fast-moving environment

What You Get From Us

If you're looking to build an exceptional career with an award-winning company you've come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition. Our team is everything, so we'll take good care of you. In fact, we give well-being the same priority as our other business goals. We're strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

Our Values

We are United. As part of a team, we're better together.

We are Agile. Be the change, we're on a journey.

We are Trusted. Do the right thing, we own this.

We are Driven. Get stuck in, we make it happen.

Benefits

As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We've selected just a few of the many benefits available below to show you how we take care of our Causeway stars.

• 25 days annual leave + public holidays, increasing with length of service.
• 4% matched pension.
• Income protection and life assurance.
• Access to our award-winning benefits platform.
• We take mental health seriously and have a dedicated EAP available 24/7.
• £100 allowance towards a fitness club.
• Dell discounts.
• Private Medical Insurance.
• Paid study leave + volunteering days.
• Car Scheme.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.