Guest Service Frontline Host
$18.5 per hourLEGOLAND Parks
Job Title
What you'll bring to the team
Scope: Responsible for the operation of assigned Guest Services locations. Performs a variety of duties guest inquiries, assistance, and issue resolution.
Key Objectives:
- Provide excellent service to Resort Guests in a variety locations
- Exhibits product knowledge and selling skills
- Supports management team in a variety of roles and assigned duties
Main Responsibilities:
1. Operational
- Responsible for being present and available for Guests, providing excellent guest service and product knowledge per company and Resort expectations
- Responsible for assigned GS locations' daily maintenance, cleanliness and security
- Responsible for utilizing proper tools for efficient and effective POS usage
- Responsible for opening and closing tasks necessary to operate assigned locations in keeping with company policy and procedure
- Responsible for other tasks as assigned by Management for the effective operation of assigned location
2. Financial
- Responsible for efficient use of company and area supplies
- Responsible to help support daily sales goals through guest interaction
3. People
- Responsible for promoting and demonstrating LEGO's and Merlin's SOPs, culture and core values through words and actions
- Responsible for continuing own growth through utilization of career development programs through collaboration with Leadership
4. Health & Safety
- Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
5. Other
- May be assigned other activities and responsibilities within the zone as needed.
Qualifications & Experience
Background and Experience:
Ability to Problem-solve & some experience working under pressure
Guest Experience Oriented (Friendly, professional communication skills)
Previous customer service experience
Park Knowledge Experience
Computer Skills
We welcome applicants with bilingual or multilingual skills these are a strong asset in our team environment.
Team oriented-positive attitude
Education: High school diploma or general education degree (GED.)
Physical Demands:
Ability to sit for sustained periods of time to attend on-site meetings, perform paperwork activities.
Intermittent and prolonged standing and walking to move about the park site, and interact with employees.
Finger dexterity sufficient to complete paperwork activities and to use a computer.
Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.
Hearing sufficient to communicate with individuals in person and by telephone.
Work Environment:
Various inside and outside locations with varying temperatures and floor surfaces.
Other Job Requirements:
Must be willing to work flexible hours, including evenings and weekends to support park operations.
Physical Requirements:
- Sitting: Occasionally Frequently (34 66%)
- Standing: Frequently (34 66%)
- Walking: Frequently (34 66%)
- Lifts & Carries 25 34 pounds, Frequency Occasionally (1-33%)
- Lifts Overhead 25 34 pounds, Frequency Occasionally (1-33%)
- Twisting: Occasionally (1-33%)
- Bending: Occasionally (1 -33%)
- Squatting/Kneeling/Crawling/Climbing: Occasionally (1-33%)
- Pulling: 35 50 pounds, Frequency Occasionally (1 33%)
- Wrist Deviation (Side to Side): Occasionally (1 33%)
- Hand/Wrist Repetitions (Up and Down): Occasionally (1 33%)
- Reaching: Occasionally (1 33%)
- Grasping: Simple < 50 pounds
- Manual Dexterity/Strength: Gross motor, moderate heavy strength
- Pushing: 35 50 pounds, Frequency Occasionally (1 33%)
Visual Requirements:
- Close eye work (small figures)
- Other: Depth perception, distance vision, ability to focus
Hearing Requirements Special Requirements:
- Able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet)
Working Conditions:
- Temperature: between 16 to 95 degrees
- Temperature: > 95 degrees
- Crawl Space/Cramped Position Exposed: < 1 hour per day
- Driving: None (0%)
- Noise (Loud/Repetitive, < 85 Decibels Per OSHA Standard): Occasional (1 33%)
- Personal Protective Equipment (E.G Respiratory Mask Etc) Occasional (1 33%)
The duties & physical requirements listed above are intended only as illustrations of the various types
of work that may be performed. The omission of specific statements of duties & physical requirements
does not exclude them from the position if the work is similar, related or a logical assignment to the
position.
Benefits
Benefits of Merlin Entertainments
Excellent health care options (medical, dental, and vision that encourage preventative care).
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
Merlin Magic Pass for friends and family to enjoy the parks & attractions
Recognition Programs and Rewards
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Pay Range
Compensation between USD $18.50/Hr.-USD $18.50/Hr.
LEGOLAND Parks- ...Host-Bussers begin and end our guests' experience with their upbeat approach. They work closely with servers to clean tables and control the flow of... ...Islands has provided guests with craveable bites and great service. Our fresh cut fries, juicy burgers, and the coldest...SuggestedHourly payMinimum wageFlexible hours
$19.75 per hour
...world create amazing experiences for our guests, residents, and partners through a commitment... ...face of Seasons Restaurant, the Host/Hostess creates the first connection with... ...Welcome guests and provide exceptional service during their dining experience in collaboration...SuggestedHourly payFull timeAfternoon shiftEarly shift- ...cuisine, championship golf and tennis, and a host of pools and experiences that celebrate... ..., our associates are the heart of the guest experience. We foster a culture rooted in... ...Responsible for delivering excellence in guest service by developing relationships with guests,...SuggestedSeasonal workLocal areaFlexible hoursNight shift
$19.5 per hour
...Agents are responsible for acting as the face of the Resort, answering and responding to internal and external guest needs and deliver outstanding guest service and financial profitability. Key Objectives: Welcome guests into the resort with a genuine warm welcome....SuggestedFull timeImmediate startFlexible hoursAfternoon shift$16.9 per hour
...Host-Busser Salary Range $16.90 - $16.90 Hourly Position Type Part Time Description Host-Bussers begin and end our guests' experience with their upbeat approach. They work closely with... ...with craveable bites and great service. Our fresh cut fries, juicy burgers...SuggestedHourly payMinimum wagePart timeFlexible hours- ...health, future, family and happiness. As an Applebee's Host/Server Assistant, you will greet our guests at the door with a warm welcome and a smile. You will assist our servers in providing exceptional guest service and maintain the overall guest flow of the restaurant....Hourly payDaily paidMinimum wageFlexible hoursShift work
$12 per hour
...Host Position Our Hosts know that first impressions are everything. As a Host, your warm... ...will shine while greeting and seating guests, managing the waitlist, and accommodating... ...Virtual Care and no cost online mental health services Grow With Us World class training...Full timePart timeCasual workFlexible hoursShift work- ...Host Job Description Job Description A short description of the company:... ...Black Bear Diners is here to make sure our guests have a great experience, and that when they... ...and balancing of customer flow in service stations. When immediate seating is limited...Immediate startShift work
$18.5 per hour
...of mixologists . Greeters, also known as Hosts/Hostess, are responsible for welcoming and creating the first impression for guests. These individuals can influence the... ...experience in a food & beverage or customer service role. A true desire to satisfy the needs...Hourly paySeasonal work$400 - $800 per week
...heart and spectacular seafood dishes to delight our Guests, come join our world-class team! Part Time & Full Time Host / Hostess / Front Desk crewmembers average pay... ...of our culture. You will contribute in a team service environment and have opportunities to grow with...Full timePart timeFlexible hours- A leading hospitality company in California seeks a Front Desk Agent to assist with guest check-ins and provide excellent customer service. The ideal candidate should have 1-2 years of customer service experience, be able to stand for long periods, and possess basic computer...Night shift
- ...polis USA in Carlsbad is seeking a seasonal Runner to join our team. In this role, you will deliver food and drinks to guests, ensuring excellent service and timely deliveries. Ideal candidates will possess strong interpersonal abilities and effective communication...Seasonal work
$16 per hour
...Server Position Job Summary: The server is primarily responsible for delivering hospitality and extraordinary service to guests dining in the restaurant. This position is also responsible for cleanliness and safety of the dining and employee areas of the property....Hourly payFlexible hoursShift work$17 per hour
...Water's Edge Restaurant servers are responsible for submitting guest menu selections and presenting these food and beverage... ...conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation...Hourly payCasual workSeasonal workFlexible hoursNight shift- ...cuisine, championship golf and tennis, and a host of pools and experiences that celebrate... ..., our associates are the heart of the guest experience. We foster a culture rooted in... ...possible to ensure prompt and courteous service to all guests and members. Responsibilities...Seasonal workImmediate startFlexible hoursShift work
$16.9 - $17.9 per hour
...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Servers provide great service as they deliver food to the guests. Chuck E. Cheese offers access to earned wages with our NEW...Bi-weekly payHourly payFull timeTemporary workPart timeLocal areaImmediate startShift work- ...Office and Bartending and is ideal for someone who enjoys customer service, live events, and working in a fast-paced, people-centered... ...in theatre, hospitality, concessions, bartending, box office, or guest service preferred Can meet any required alcohol or food service...Work at officeWeekend workAfternoon shift
- ...moments and delivering the exhilarating brewhouse experience our Guests know us for. There's a place for you at our table. Craft... ...Craft memorable connections that delight our Guests with your service focused hospitality and genuine smile that keeps Guests excited...Casual workImmediate startFlexible hours
- ...Food Runner The Food Runner position ensures and promotes our guests' needs first according to Wood Ranch standards. The Food Runner... ...team members. Serve alcohol to guest following safe alcohol service guidelines with local, state, and federal laws. Interact...Minimum wageLocal areaNight shift
$17.5 - $20.5 per hour
...Hiring immediately for full-time or part-time Host or Hostesses. Job Summary: The... ...first and last impression to every guest. In the event there is a wait time, quote... ...will train you! Excellent customer service skills and etiquette. Ability to execute...Full timePart timeImmediate startFlexible hoursShift work- ...Responsible for consistently delivering excellent dining experiences of guests while maintaining the quality standards and organization of the... ...written. ~ Knowledge of appropriate table settings and service ware. ~ Knowledge of all menu items, prices and general...
- ...Host Position The Host position ensures and promotes our guests' needs first according to Wood Ranch standards. A Host must present a positive and lasting impression... ...of the restaurant's friendliness, excellent service, and high standards by greeting every guest upon...Minimum wageNight shift
$17 per hour
...Twenty/20 Host Salary Range $17.00 - $17.00 Hourly Position Type Part Time Job Shift Varied Description Position Purpose... ...Responsible for consistently delivering excellent dining experiences of guests while maintaining the quality standards and organization of the...Hourly payPart timeShift work- ...Become an Experience Host Carlsbad CA Share Your Passion, Earn Cash: Become an Experience Host for the 2025 Season! Got a unique... ...thrilling city tour, a nature trek, or a hidden waterfall hike, show guests the side of your city they never knew existed. Teach What You...Local areaImmediate start
$16.9 - $18 per hour
...Type Part-time Description HOST JOB SUMMARY We pride ourselves... ...dining experience for all of our guests and want your help to achieve Our Mission... ...the restaurant's hospitality, excellent service, and high standards. You will greet guests...Hourly payPart timeFlexible hoursShift work$20 - $25 per hour
...- $25.00 / hour Apply Today Host Our address is 1935 Calle Barcelona... ...in restaurants or other similar customer service environments You have excellent communication... ...by going above and beyond for every guest. Know regular guests' names, preferences,...Daily paidFull timePart timeCasual workImmediate startFlexible hoursWeekend work- ...BJ's Restaurants Host Position Open interviews conducted daily - Walk-ins are Welcome... ...exhilarating brewhouse experience our guests know us for. There's a place for you at... ...team today. Do you have an at-your-service attitude and enjoy making our guests feel...Immediate startFlexible hours
$16.9 - $21 per hour
...Olive Garden Host $16.90 per hour - $21.00 per hour Our Winning Family Starts With... ...Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing... ...and safety of our team members and guests as a top priority. We are committed to the...Hourly payWeekly payFlexible hours$16.9 per hour
...Host - Carlsbad, CA 92009 No prior experience required - paid training provided. Pay: $16.90/hr | Location: Carlsbad, CA 92009 Quick Facts: Paid Training • Flexible Hours • Customer-Focused Role • Weekend Availability Required Fast-Paced Environment • Supportive...Hourly payFull timePart timeFlexible hoursShift workWeekend work- ...cuisine, championship golf and tennis, and a host of pools and experiences that celebrate... ..., our associates are the heart of the guest experience. We foster a culture rooted in... ...with a pleasant smile and superior customer service. ~ Seat guests by finding a clean,...Seasonal workFlexible hoursShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Frontline Host. Be the first to apply!


