Assistant General Manager

Own the day. Lead the team. Grow into the GM.We’re hiring an Assistant General Manager who’s ready to lead now and take full ownership later. This role is designed to be a direct pathway to becoming a General Manager within 12 months. From the start, you’ll operate with GM-level responsibility, working alongside our current leadership team while learning the Crumbl operation inside and out.This is not an “assistant to the GM” position. You’ll help drive performance, lead shifts, manage up, and develop the team like it’s your own—because it soon will be.Training + Leadership DevelopmentWe believe great leaders are trained, not just promoted. Your development begins on day one:Digital Foundations Training – Learn the Crumbl system, roles, and standards through interactive online modulesField Training – Complete a 1-week immersive in-store training with a Crumbl HQ Certified Field TrainerLeadership Growth ProgramRooted (8 weeks): Build a strong personal leadership foundationThreaded (11 weeks): Learn to strengthen team collaboration and communicationGrounded (Ongoing): Apply leadership mastery to real-world operational challengesYou'll also receive weekly 1:1 coaching, hands-on operations training, and full exposure to the systems that drive Crumbl’s success.What You’ll DoLead daily operations with the current GM to execute “The Crumbl Way”Manage shifts and coach team members in real timeHire, train, and grow a strong team cultureMonitor performance metrics and make data-informed decisionsSolve problems quickly with a calm, customer-first mindsetControl food and labor costs with planning and precisionStep into any role—baker, delivery, cleaning—to support your teamLead by example and take ownership of resultsPrepare to step into the General Manager role within 6–12 monthsWhat You Bring2+ years of leadership experience in food service, restaurants, or retailStrong operational knowledge: labor scheduling, inventory, prep planningConfident team builder who gives and receives feedbackComfortable with performance metrics, POS systems, and basic techHands-on leadership style and “whatever it takes” mindsetAbility to lift up to 50 lbs and work on your feet for full shiftsGrowth mindset: coachable, curious, and committed to improvingWhat You’ll GetCompetitive pay with clear path to promotion and profit sharingHealth benefit contributions (medical, dental, vision)2 weeks PTO$50/month phone reimbursementFree cookies (you knew that was coming)A growth-minded, people-first culture where your leadership mattersStore HoursMon–Thu: 8AM–10PMFri–Sat: 8AM–11PMClosed Sundays (yes, really)Ready to take the lead?Apply today and step into a role designed to prepare you for store ownership, culture-building, and real operational leadership. At Crumbl, we don’t just bake cookies—we grow great people.E04JI8003gld407k0bo #J-18808-Ljbffr