Manager, Research

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

The PxD+D team functions as the Innovation arm of Visa Consulting & Analytics. We support Fortune 500 clients by applying human‑centered research to uncover customer needs and translate them into better product, digital, and experience strategies.

The Role

The Consultant will lead quantitative research projects across advanced quantitative workstreams. You will be responsible for helping shape research approaches, analyzing and synthesizing data into cohesive stories, and delivering actionable insights that guide client decisions. This role is ideal for someone deeply curious about consumer behavior, experienced in applied research, and comfortable leading workstreams within a fast moving consulting engagements.

What You’ll Do

• Lead the design, execution and presentation of quantitative research, including choice‑based experiments (e.g., conjoint, MaxDiff), concept tests, and segmentation
• Synthesize research findings into clear, compelling insight narratives and data visualizations for client deliverables
• Manage project execution, including timelines, documentation, deliverable quality, and stakeholder communications
• Manage relationships with cross‑functional partners and external vendors to ensure high‑quality, on‑time delivery

The Ideal Candidate Will

• Thrive in fast‑paced consulting environments with shifting priorities
• Excel at translating complex data into compelling visual and written narratives (especially in PowerPoint)
• Ask thoughtful questions, navigate ambiguity, and contribute meaningfully to problem‑solving discussions
• Be deeply curious about consumer motivations and how people interact with products and experiences
• Excel in client-facing roles and presenting data stories

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5–8+ years of experience in market research, insights, analytics, consulting, or related fields
• Bachelor’s degree in Marketing, Consumer Behavior, Sociology, Psychology, Economics, Data Analytics, or another research‑oriented discipline
• Strong analytical, verbal, and written communication skills
• Proven ability to manage multiple projects simultaneously and deliver high‑quality work under tight timelines
• Collaborative mindset with strong interpersonal skills and experience working with senior stakeholders

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $133,300 to $226,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.