Operations & Executive Assistant
Restore Roofing & Remodeling
Job Description
Job Description
Position Overview
The Operations & Executive Assistant will work directly with ownership and leadership to coordinate customer communication, scheduling, project administration, bookkeeping support, purchasing, and day-to-day business operations.
While this is primarily a remote position, the role requires occasional in-person meetings, jobsite visits, training sessions, and team planning meetings throughout the month.
We are looking for someone who takes ownership, communicates exceptionally well, and enjoys helping organize multiple moving pieces.
Responsibilities
Customer Service & Lead Management
- Answer incoming calls
- Return missed calls
- Respond to website and social media inquiries
- Schedule customer appointments
- Confirm appointments and follow-ups
- Maintain excellent customer communication
Construction Operations Support
- Create and manage jobs in Buildertrend
- Coordinate permits and inspections
- Schedule subcontractors and deliveries
- Assist with project documentation
- Track change orders and job progress
- Coordinate with vendors and suppliers
Financial & Administrative Support
- Enter receipts and expenses
- Organize invoices and bills
- Assist with accounts payable and receivable
- Track outstanding customer balances
- Prepare documentation for bookkeeping
- Maintain organized records
Executive Assistant Responsibilities
- Manage calendars and schedules
- Track tasks and deadlines
- Assist with planning and organization
- Coordinate meetings and reminders
- Help ownership stay focused on priorities
- Follow up on outstanding action items
Property & Rental Operations
- Respond to guest inquiries
- Coordinate cleaners and vendors
- Assist with reservation management
- Track maintenance requests
- Support administrative needs related to company-owned properties
Qualifications Required
- Excellent phone and customer service skills
- Strong written communication skills
- Highly organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Strong computer skills
- Reliable internet connection and dedicated workspace
- Reliable transportation
- Self-motivated and able to work independently
Preferred
- Construction industry experience
- Buildertrend experience
- QuickBooks experience
- Executive assistant experience
- Property management or Airbnb experience
- Bookkeeping experience
- Spanish/English bilingual
The Right Person For This Role
You may be a great fit if:
- You enjoy bringing order to chaos
- You are proactive and resourceful
- You take ownership without being asked
- You are comfortable communicating with customers, vendors, and contractors
- You enjoy helping a business owner stay organized and focused
- You thrive when managing multiple priorities
Restore Roofing and Remodeling offers a comprehensive range of exterior and interior renovation services for residential homes and commercial properties in Carrollton, TX and the surrounding areas. Our company has over 15 years of combined experience in roofing, kitchen and bathroom remodeling, complete "gut" restorations, exterior repairs, commercial remodeling, and other related services.
Company Description
Restore Roofing and Remodeling offers a comprehensive range of exterior and interior renovation services for residential homes and commercial properties in Carrollton, TX and the surrounding areas. Our company has over 15 years of combined experience in roofing, kitchen and bathroom remodeling, complete "gut" restorations, exterior repairs, commercial remodeling, and other related services.
Vacancy posted 1 day ago
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