Barista - Library Specialist Blended Role

Barista - Library Specialist Blended Role

Are you a dependable and detail-oriented person who thrives on creating welcoming, positive experiences, whether you're crafting a cappuccino or helping a patron find just the right resource? Do you enjoy working as part of a collaborative team that adapts quickly to meet community needs?

Arapahoe Libraries is seeking a part-time Blended Barista/Library Specialist, for the Koelbel Library to deliver outstanding customer service both behind the café counter and on the library floor. You'll provide fast, friendly café service, maintain high food safety standards, and offer knowledgeable assistance to library patrons. If you're passionate about people, learning, and teamwork, this role offers the best of both worlds.

As part of the Koelbel Library team, this hybrid position blends café service with library support to create a seamless and engaging patron experience. Koelbel Library is a well-loved community space where people come to learn, connect, and spend time, and where staff help create an environment that feels welcoming, supportive, and engaging. You'll prepare quality beverages and food, maintain a clean and organized café space, and manage transactions accurately. On the library floor, you'll assist patrons with materials, technology, and programs, always with patience, empathy, and professionalism. This role is ideal for someone who enjoys variety and finds fulfillment in helping others.

Customer Service and Café Operations:

• Greet and connect with every patron to create a warm, welcoming atmosphere.
• Take orders, process payments, and manage cash drawers with accuracy and efficiency.
• Prepare and serve beverages and food items according to recipes, presentation, and safety standards.
• Maintain café cleanliness and organization, following health and sanitation guidelines.
• Restock supplies, manage workflow efficiently, and follow opening and closing procedures.

Library Patron Assistance, Materials Handling, and Learning and Development:

• Welcome visitors, assist with library accounts, and provide advisory and reference support.
• Help patrons with technology questions, including e-resources, devices, and equipment troubleshooting.
• Maintain library collections through shelving, merchandising, and display creation.
• Promote library resources, programs, and events, connecting patrons with opportunities to learn and engage.
• Keep current on library services, technology, and trends to provide informed, proactive assistance.

Other Duties and Responsibilities:

• Participate in committees, projects, and library-wide initiatives that support community engagement.
• Assist Friends of the Library volunteers and support related cash-handling activities.
• Contribute to displays and promotional efforts that enhance the patron experience.

What You'll Bring:

Customer Service and Communication: You're friendly, professional, and genuinely enjoy connecting with people. You listen actively, communicate clearly, and help patrons feel seen and supported.

Reliability and Attention to Detail: You're dependable, organized, and take pride in doing things accurately and efficiently, whether balancing a register or setting up a display.

Resilience and Adaptability: You stay calm under pressure, pivot smoothly when priorities shift, and handle challenges with a positive attitude.

Teamwork and Collaboration: You value teamwork, share knowledge freely, and contribute to a respectful, cooperative work environment.

Equity-Focused Perspective: You welcome diversity, foster inclusion, and serve all patrons with empathy and fairness.

Alignment to ALD Core Values: You embody collaboration, equity, and innovation in your daily work and interactions.

Qualifications:

Required:

• One year of customer service experience.
• Intermediate technology skills (Microsoft 365) and the ability to learn new systems.
• Ability to work flexible shifts, including evenings and Saturdays.
• Strong communication, problem-solving, and conflict-resolution skills.
• Ability to travel between facilities as needed.

Preferred:

• Experience in beverage or food preparation.
• Cash register or point-of-sale experience.
• Experience working with children or teens.

At Arapahoe Libraries, we are a forward-thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values of collaboration, equity, and innovation, we believe in the power of curiosity and lifelong learning. Our motto, "Let's Find Out," reflects our spirit of exploration and shared discovery.

This is more than a job; it's an opportunity to build connections in a library that serves a wide and active community. At Koelbel, you'll interact with people of all ages and backgrounds, creating positive experiences that keep them coming back. If you find fulfillment in helping others and enjoy a lively, people-centered branch, we welcome you to bring your strengths to our Koelbel team. Apply today!

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.