Boutique Manager

Summary The Boutique Manager supports the management of boutique operations, with a focus on excellent client service, sales performance, and a professional team environment. This role coaches and develops colleagues while working closely with the management team to deliver a luxury client experience. Responsibilities Achieve sales goals through sales strategies, clienteling, new client sourcing, and long-term client relationships. Evaluate team performance, provide coaching, and develop action plans to strengthen service and selling. Monitor market competition, watch trends, and client shopping behaviors. Forecast, plan, and budget business needs, including staffing and payroll. Manage daily boutique operations and support recruitment, retention, teamwork, and collaboration. Develop product knowledge and train the team on current collections. Support the Boutique Director and serve as a leader within the building. Requirements At least 2 years of retail service experience; luxury retail experience is preferred. Knowledge of watch trends and marketplace competition. High school diploma or equivalent; a college degree or equivalent work experience is preferred. Proficiency with Microsoft Office and experience with retail systems. Effective oral and written communication skills. Flexibility to work nights, weekends, and holidays as business needs require. #J-18808-Ljbffr Brobston Group