Account Manager - Service Center

Job Description

Manage and grow established accounts while relentlessly pursuing new business opportunities. Identify market gaps, develop creative sales strategies, capitalize on supply disruptions, and secure high-margin opportunities through a combination of industry expertise, relationship building, and strategic thinking.

Key Responsibilities

• Drive Spot Market Revenue: Execute fast-paced spot transactions by quoting real-time pricing for custom-slit stainless steel and cut-to-length sheets based on daily market volatility and available inventory.
• Manage Key Accounts: Act as the primary point of contact for large OEMs, managing long-term objectives, customer usage metrics, and daily finished product shipments.
• Sales Pipeline: Maintain an active sales pipeline, forecast business opportunities, and achieve or exceed sales targets.
• New Markets: Identify creative and strategic ways to penetrate new markets, move inventory, and increase market share.
• Negotiation: Negotiate pricing, contracts, and commercial agreements to maximize revenue and margin.
• Resolve "Line-Down" Shortages: Partner with prospective and existing clients to step in with quick-ship slitting and precision cutting solutions to cover urgent manufacturing shortfalls.
• Liaise Internally & Externally: Bridge the gap between automotive stampers and our internal processing and logistics teams to ensure exact slit widths, sheet tolerances, gauges, and mill finishes match strict client specifications.
• Forecast & Track: Utilize data to track key account metrics, evaluate customer usage, and communicate monthly/quarterly progress to executive stakeholders.

What We Are Looking For (Qualifications)

• Education; Bachelor's degree preferred but not required. Relevant stainless steel industry sales experience will be given strong consideration.
• Proven success as a sales hunter with a track record of generating new business and closing deals.
• Direct experience selling stainless steel products is required.
• Strong understanding of stainless steel processing, slitting, sheet products, and service center operations.
• Established relationships within automotive, appliance, manufacturing, fabrication, or metals markets are highly desirable.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to think strategically, identify new opportunities, and create innovative sales solutions.
• Proficiency with Google Workspace and Microsoft Office (Excel and PowerPoint).
• Willingness to travel up to 60%.

Location: Sterling Heights, Michigan | On-site / Hybrid / Remote | Authorized to work in the USA w/out sponsorship

Required Skills

• Contract Negotiation for Accounts
• Sales Management
• Salesforce Adaptability
• Stainless Steel Manufacturing
• Technical Sales
• Time Management

Aperam is a global leader in stainless, electrical, and specialty steels, as well as recycling and renewables, serving customers in over 40 countries. Our business is structured into four segments: Stainless & Electrical Steel, Services & Solutions, Alloys & Specialties, and Recycling & Renewables. We have a flat stainless and electrical steel production capacity of 2.5 million tonnes in Brazil and Europe, and we lead in alloys and high-value specialty products. Our industrial network includes 16 production facilities across Brazil, Belgium, France, the United States, India, and China. Aperam operates an integrated distribution, processing, and services network, with a unique ability to produce low-carbon stainless and specialty steels using biomass, stainless steel scrap, and high-performance alloys scrap. Through BioEnergia, we produce charcoal from our own FSC-certified forests, and with ELG - Aperam Recycling, a global leader in stainless steel and high-performance alloys recycling, we place sustainability at the core of our business, enabling our customers to thrive in the circular economy. Join us and be part of a dynamic team where technology and innovation meets industrial transformation. Your talent and energy will help drive smarter, more sustainable solutions for a global company committed to be a leading value creator in the circular economy of infinite, world-changing materials.