Mailroom Clerk

Job Description

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

POSITION DESCRIPTION:

This position will be responsible for sorting and posting of all incoming and outgoing 1st Class Mail, United Parcel Service packages, Federal Express packages, and providing inter-office mail services for the Resort. This position is also responsible for the metering of all outgoing mail and processing of monthly accounting reports, planning and preparation for large mail-outs, and custody and control of both guest and resort mail. This position is responsible for remaining updated on all ongoing procedural changes related to postal rate and policy changes.

COMPANY BENEFITS:

• Bi-Weekly Pay
• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• Receive, sort, distribute, and deliver incoming and outgoing mail, packages, and freight items.
• Operate mail processing equipment, including metering and processing of First-Class Mail.
• Document and shipping of all UPS, USPS and Fed Ex packages.
• Complete monthly accounting reports and maintain mail service records.

EDUCATION AND/OR EXPERIENCE:

• Highschool Diploma or equivalent.
• Prior experience with mail services.
• Ability to effectively communicate through cell phone, email, conference calls, texting tools
• Ability to provide efficient, reliable, and courteous service to customers. Ability to effectively present information and respond effectively to customers and sensitive situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must have a valid drivers license.

QUALIFICATIONS:

• Strong interpersonal skills
• Ability to lift minimum of 50lbs
• Ability to stand for long periods of time

PHYSICAL DEMANDS:

While performing the duties of this position, the employee will regularly be required to sit, stand, and walk for extended periods. The role requires frequent bending, twisting, reaching, pushing, pulling, and operating office and mail-processing equipment.

The employee must be able to consistently lift, carry, and move items weighing up to 50 pounds throughout the workday. Responsibilities also include receiving, sorting, and delivering high volumes of mail, packages, and freight shipments, with volumes that may exceed 50 items at a time.

Work assignments and job responsibilities may change based on business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

WORKING CONDITIONS:

The majority of work will be performed in a climate-controlled environment, but employees may be exposed to inclement weather and varying degrees of temperature on occasion.

WORK SCHEDULE/HOURS:

*This role is an on-site position, in our Orlando Corporate Office, that is full-time working Monday-Friday from 8/8:30am-5/5:30pm EST *