Intake Coordinator

Job Title: Intake Coordinator

Employment Type: Temp-to-Hire

Location: Glendale / Denver, CO (100% In-Office)

Hours: Full-Time, Monday-Friday, 8:30 AM - 5:00 PM (30-minute unpaid lunch)

Pay Rate: $21.00 - $24.00 per hour

Position Overview

Ultimate Staffing is partnering with a client in the Glendale/Denver area to identify an experienced Intake Coordinator to support a growing home healthcare organization. This is a high-impact, front-line role that serves as a key point of contact during the admissions and intake process, ensuring accuracy, regulatory compliance, and compassionate support for patients and families during critical moments.

The ideal candidate will have a minimum of 2-3 years of intake or admissions experience , with a preference for candidates coming from home healthcare environments rather than hospital settings.

Key Responsibilities

• Accept and manage all inquiry calls related to skilled home health services, determining intake appropriateness in coordination with nursing and authorization teams
• Identify available staffing resources prior to accepting referrals
• Verify payer eligibility and reimbursement approval, including running Medicare and Medicaid eligibility on all referrals
• Ensure proper staffing by reviewing service orders and authorized care plans
• Partner closely with RN Coordinators to identify potential admission issues and review diagnoses, intake documentation, and physician orders
• Accurately input demographics and verify client address, contact information, and physical location at time of admission
• Communicate intake and admission details clearly with internal teams, caregivers, clients, and families
• Participate in clinical rounds and provide intake-related updates to the care team
• Stay current on payer contracts, updates, and authorization requirements
• Maintain accurate records of admissions, start-of-care timelines, staffing assignments, and follow-up documentation
• Track and document referrals that are not admitted for reporting and planning purposes
• Collaborate with marketing and business development teams to identify referral trends and address referral challenges
• Notify caregivers of orders to resume services following hospitalization
• Provide general clerical and administrative support to RN Care Coordinators as needed
• Maintain strict confidentiality and comply with all HIPAA regulations
• Perform additional duties as assigned, including light community development and marketing support

Minimum Qualifications

• High School Diploma or GED required
• Completion of a Medical Assistant program or prior medical administrative experience preferred
• 2-3 years of experience in intake, admissions, or staffing with progressive responsibility
• Strong computer proficiency and ability to learn healthcare systems and applications
• High degree of accuracy, attention to detail, and confidentiality
• Excellent data entry skills
• Strong analytical, problem-solving, and decision-making abilities
• Effective verbal, written, and listening communication skills
• Strong organizational, time management, and stress management skills
• Ability to work with a sense of urgency and meet deadlines
• Ability to work independently while also collaborating effectively as part of a team

Additional Information

• This is a temp-to-hire opportunity
• Role is 100% onsite in the Glendale/South East Denver area
• Interview process coordinated by Ultimate Staffing
• Background check required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.